For Business Process Professionals
(Length: 2 pages)
January 8, 2003
App User Interfaces Still Need Work
by Jennifer Chew
with Laurie M. Orlov, Liz Herbert
Executive Summary (This is a document excerpt)
Forrester recently viewed demos of 11 major enterprise applications. While all technically accomplished the end results we were looking for, many fell far short on overall usability.
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