Length: 2 pages  
Bob Chatham April 2, 2003
Usability Sciences Bridges Intent And Action
by Bob Chatham
with Harley Manning


This is a document excerptEXECUTIVE SUMMARY

Web measurement vendors come from two camps: those that track what users do and those that try to get at what users are thinking. Usability Sciences' WebIQ service shows an early example of how those worlds will be bridged.

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Technology: Customer Experience, Customer Experience Management, Design & Usability Processes
Geography: Asia Pacific, Europe, North America

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