July 25, 2003

The Digital Divide Still Haunts The US

by Christopher M. Kelley

with James L. McQuivey, Ph.D., Esther H. Yuen

Executive Summary (This is a document excerpt)

This is the second brief in our "The Changing Consumer" series. During the late '90s boom, much ado was made about how to close the digital divide. Our data shows that although rapid Internet uptake has narrowed the digital divide, an entire class of consumers are still digital have-nots.

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