(Length: 3 pages)

August 28, 2003

GM Chooses Omniture For Better Web Site Analytics

by Mark Dixon Bünger

with Kate Delhagen, Carey Schwaber


Executive Summary (This is a document excerpt)

When General Motors needed detailed Web site data for its 24-Hour Test Drive promotion, it turned to Omniture. GM's experience shows how intuitive, detailed, and accurate Web data can inform not just Web design, but also OEM operations and strategy.

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Technology: Customer Experience, Customer Experience Management, Design & Usability Processes
Industry: Automotive
Geography: Asia Pacific, Europe, North America

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