For IT Infrastructure & Operations Professionals
(Length: 6 pages)
November 14, 2003
Presence-Powered Communications Solutions Emerge
by Vijay K. Bhagavath, Ph.D.
with Laurie M. Orlov, Robert Whiteley
Executive Summary (This is a document excerpt)
Presence-powered VoIP solutions are emerging that capitalize on industry standard software platforms. Early adopters will be financial services, healthcare, and high-tech vendors. Firms need to evaluate risks like security, reliability, and scalability.
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