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(Length: 6 pages)
December 18, 2003 Online Pharmacies: Prepare For Medicarewith Bradford J. Holmes, Lynne "Sam" Bishop Executive Summary (This is a document excerpt)Online pharmacies may top health plans on site usability, but the sites are far from perfect. Leaders like Medco, Walgreens, and CVS should address user-frustrating shortcomings now to prepare for card-carrying Medicare customers in 2004. Buy Risk-FreeDownload and print PDF immediately. Price: US $195 Our Money-Back Guarantee: If you are not completely satisfied, return it for a full refund within three weeks of your online purchase. Already a Forrester Client?
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Archived Teleconference:
The Customer Experience Professional's Guide To Healthcare Reform
Original air date: Monday, August 10, 2009
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