(Length: 5 pages)
January 2, 2004
Healthcare: How Right Were We In 2003?
with Bradford J. Holmes, Eric G. Brown, David J. Shiple, Sara E. McAulay
Executive Summary (This is a document excerpt)
This time last year, Forrester foresaw the emergence of side-by-side drug comparison tools and historic legislation led by Senator Bill Frist. With a few notable exceptions, our predictions for healthcare technology change in 2003 were on the mark.
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Archived Teleconference:
The Customer Experience Professional's Guide To Healthcare Reform
Original air date: Monday, August 10, 2009
Original air date: Monday, August 10, 2009
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