Supply Chain Management, High-Tech, Enterprise Resource Planning Applications, Healthcare & Life Sciences, Packaged Applications, Retail, Business Process Management
Sharyn serves Business Process & Applications professionals. She leads Forrester's research into best practices for managing processes and applications that support product and service delivery — with a focus on process efficiency and innovation. Sharyn delivers strategic guidance, helping enterprises identify best practices, build process management architectures, and identify vendors and technologies that help support continuous process improvement. Her current research agenda includes enterprise application strategies and business process management (BPM). She also maintains a research interest in RFID, as well as other emerging technologies in consumer-driven industries. In addition, Sharyn was a key contributor to the development of the Forrester Wave™ methodology to help clients accurately assess key vendors in a given technology-focused market.
Before joining Forrester, Sharyn spent several years as a consultant and project manager for Clarkston Consulting, a full-service professional services firm. She was responsible for the delivery of vendor selection and implementation projects involving SAP and other ERP applications, integration technology, and enterprise portals.
Sharyn holds a B.S. in computer information systems technology from Purdue University.
Business Process & Applications Professionals: Must-Read Research In An Economic Downturn October 23, 2008 (Rating: 6) BookmarkPDF
Five Trends That Will Shape The Business Process And Applications Profession In 2008 December 27, 2007 (Rating: 7) BookmarkPDF
The Future Of Enterprise Applications December 21, 2007 (Rating: 9) BookmarkPDF
Making Sense Of Sensor Data September 26, 2007 (Rating: 5) BookmarkPDF
SAP Buys Retek To Stake Its Claim On Retail March 01, 2005 BookmarkPDF
