Forrester Research

	Paul D. Hamerman Vice President, Principal Analyst

Research Coverage

Human Resources Management Applications, Financial Management Applications, Application Upgrades & Maintenance, Sarbanes-Oxley Act of 2002, Accounting Systems, IT Management, Packaged Applications, Human Capital Management, Government, Software As A Service, Payroll, Outsourcing, High-Tech, IT Services, Financial Management, Business Performance Solutions, Application Strategy & Selection, Enterprise ERP, Enterprise Resource Planning Applications, Professional Services

Research Focus

Paul serves Business Process & Applications professionals. His coverage includes the ERP market, financial management and human resources management systems and business processes, and business performance solutions. Paul is a leading expert in the overall enterprise applications market, analyzing trends such as software vendor mergers and acquisitions, next-generation architectures, industry-specific strategies, market sizing and segmentation, and packaged application deployment models (including software-as-a-service). Paul has been instrumental in developing Forrester's decision frameworks in the areas of vendor selection and application upgrades.
Paul works extensively with both applications user clients and vendor clients, internationally and across a wide variety of industries. He assists corporate and governmental user organizations with vendor selection, upgrade decisions, and business process optimization strategies. Paul works with software vendors and services providers to evaluate their products, develop go-to-market strategies, and provide competitive analysis.

Previous Work Experience

Paul came to Forrester through its acquisition of Giga Information Group. He has been an industry analyst for 7 years, and has more than 25 years of overall experience in research and advisory services, management consulting, and systems integration. Prior to joining Forrester, Paul was a management consulting practice director with The Hunter Group, specializing in financial and human resources systems. He also held consulting management positions with Coopers & Lybrand and Ernst & Young.
He is a frequent speaker on Webcasts and at industry and vendor conferences on the software industry and business best practices, and has written several articles for external publications. Paul is frequently quoted in mass media and technology publications and served as Forrester's lead analyst for the Oracle/PeopleSoft takeover battle and landmark antitrust case.

Education

Paul earned a B.A. in economics from Connecticut College and an M.B.A. from Duke University's Fuqua School of Business. He is a certified public accountant and a certified management accountant.