Stephen Powers Stephen Powers
Senior Analyst

Research Coverage

Information & Knowledge Management, Digital Asset Management, Enterprise Content Management, Document Management, Web Content Management

Research Focus

Stephen serves Information & Knowledge Management professionals. He is a leading expert on multiple aspects of enterprise content management, including Web content management, digital asset management, and high-end document management. Stephen helps Forrester clients build content management systems to implement information management strategies and improve customer experiences.

Previous Work Experience

Stephen comes to Forrester with many years of experience in information technology management and customer software applications. Most recently, Stephen served as vice president and general manager of a software startup in Cambridge, Mass., managing client engagements in the areas of CRM, asset management, and supply chain management. Prior to that, he spent eight years at ZDNET (later CNET), where he led IT groups responsible for enterprise content management, eCommerce, search applications, and data warehousing. Stephen began his career at TV Guide, working on a project to upgrade the magazine's publishing system.

Education

Stephen earned a B.S. in electrical engineering from Villanova University and an M.B.A from Babson College.

Latest Research

Planned Research

Using MOSS To Build External Web Site Experiences October 2008
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How To Evaluate The WCM Skills Of Interactive Agencies December 2008
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Assess Your WCM Success December 2008
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Portal Market Landscape January 2009
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Stephen Powers serves Information & Knowledge Management professionals.
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Recent Media Citations
BI Review, "Web Content Management: Love Unrequited," November 8, 2007
InternetRetailer.com, "Content Technology Continues To Grow More Sophisticated," June 27, 2007