Mobile Phones, Mobile Entertainment, Consumer Telecommunications, Networking, Tech Marketing Strategies, Instant Messaging, Client Computing Hardware, PDAs, Consumer Electronics, High-Tech, Enterprise Mobile Devices, eBusiness/eCommerce, Enterprise Mobility, Broadband & Home Networking, Local Area Networks, Mobile Adoption, Consumer Technology Adoption, The Mobile Channel, IT Infrastructure & Operations, Telecommunications Services, IT Adoption, Consumer Mobile Activities , Tech Marketing Tools & Best Practices, Consumer Packaged Goods, Messaging, Information & Knowledge Management, Digital Home, Consumer Mobile Devices, IT Spending & Budgeting, Mobile Services
Charles serves Consumer Product Strategy professionals. His research covers consumer mobility and the digital home. He has an end-to-end understanding of consumer wireless, encompassing consumer behavior, devices, networks, carrier strategy, content and applications, as well as mobile as a marketing channel. His research on the digital home examines the enabling networks, connectivity solutions, content and applications, and the changing role for service providers, media companies, marketers, device makers, and application developers in this evolving environment. He is also responsible for Forrester's annual Benchmark Data Overview, the company's annual summary of the state of — and forecasted growth of — consumer technology adoption Charles' research and analysis have been widely cited in publications including The Wall Street Journal, The New York Times, The Financial Times, and BusinessWeek as well as on ABC, PBS, CNN, CNBC, and NPR.
Prior to joining Forrester, Charles held senior technology positions at Citigroup, providing strategic technology guidance across business units in consumer and corporate finance. Among his projects were initiatives in consumer mobile banking in Japan, mobile commerce in Japan, and mobile payments in the US. His previous experience covers a wide variety of technologies and markets, including CAD for integrated circuit design, 3-D graphics for film and broadcast, consumer entertainment software, interactive television, and production systems for game development.
Charles holds M.S. and B.S. degrees in mathematics from the University of California, Santa Cruz.
Cord-Cutting Continues Unabated May 09, 2008 BookmarkPDF
Who Wants To Buy A Mobile Internet Device? February 25, 2008 (Rating: 7) BookmarkPDF
Which Generations Are Adopting Consumer Technology Devices, 2007 January 08, 2008 BookmarkPDF
Which Generations Are Doing Mobile Data Activities, 2007 January 04, 2008 BookmarkPDF
In Which Online Activities Are Generations Engaging, 2007 January 04, 2008 BookmarkPDF
Horizons: Future Of Wireless Networks July 2008 Receive an alert when this document is published: email RSS
Outside The Four Walls Of The Digital Home October 2008 Receive an alert when this document is published: email RSS
Mobile Commerce: What's In It For Operators? October 2008 Receive an alert when this document is published: email RSS
How Pervasive Are Networked Entertainment Devices & Applications? October 2008 Receive an alert when this document is published: email RSS
What Are Consumers Doing With Their Mobile Phones? October 2008 Receive an alert when this document is published: email RSS
