Forrester Research

	Laura Koetzle VP - FLB Product Development

Research Coverage

Network Security, IT Strategic Planning, Networking, Security & Risk, IT Infrastructure & Operations, Security Spending, IT Adoption, IT Management, Infrastructure Security, Security Program Governance, Network Performance & Security, Security Architecture, IT Spending & Budgeting, IT Strategy, Planning, & Governance, Network Access Control

Research Focus

Laura serves Information & Knowledge Management professionals. She is the Global Council Leader for Forrester's Information & Knowledge Management Council, a program for innovative executives who marry content, collaboration, and business process to make faster, better business decisions possible.
Previously at Forrester, Laura served as research director for both the Security and risk and the IT operations and infrastructure research teams. As a security and risk analyst, Laura researched operating system security, security architecture, network security, and security incident response, and served as the chairperson for Forrester's inaugural Security Forum event.

Previous Work Experience

Prior to joining Forrester, Laura was a senior technologist at Razorfish, a New York consultancy, where she led teams of software developers responsible for eCommerce fulfillment systems, wireless content delivery applications, and real-time trading system interfaces for Fortune 500 clients. Before working at Razorfish, Laura built XML content management systems at PC World Communications in San Francisco. While living in Buenos Aires, Argentina, Laura worked as a translator.

Laura's work has enjoyed wide exposure in the media, including The New York Times, The Wall Street Journal, BusinessWeek, and The Economist. Laura has also appeared on CNN, CNBC, CBC, and Reuters Television, and she is a frequent speaker at national and international executive conferences.

Education

Laura holds a B.A. in literature and a certificate in Latin American studies from Harvard University. She also attended the University of Buenos Aires.