Companies flock to the Net as a cost-saving panacea for corporate education. But today's efforts won't deliver what firms need most: better employee performance.
by
John Dalton
with Harley Manning,
Paul Hagen,
Yolanda Paul,
Joyce Tong
Firms praise the cost savings of online training . . .
. . . but low quality and cultural barriers frustrate managers.
Today's simplistic initiatives underdeliver.
Online efforts should complement classroom instruction.
Firms must push training to customers and suppliers.
Align technology selection with Net standards.
Web initiatives should leverage training content.
Gamers get a new gig.
Virtual libraries will fall.
Figure 1.
Online Training Tools
Figure 2.
Online Training Gains Momentum
Figure 3.
The Modes Of Learning
Figure 4.
Three Types Of Learning Offer Varying Online Opportunities
Figure 5.
Online Training Will Extend To Partners And Suppliers