Report

August 2001

• Firms have ambitious and expensive plans for portals, with new portal projects costing about $1 million.
• Sixty-one percent of firms can't identify portal ROI metrics.

• Portals deliver real bottom-line benefits when they move beyond content to include transactional apps.
• Solving organizational issues is the key to gaining advantage from portal technology.

• Check your data warehouse for taxonomy starting points.
• Designate a businessperson as portal champion.

• Portal server vendors will seek infrastructure software allies.
• Enterprise portals will rev up the corporate grapevine, speeding new initiatives and destructive gossip.

• Figure 1.  Firms Have Big Plans For Their Portals
• Figure 2.  Firms Worry About Portal Vendors And Organizational Headaches
• Figure 3.  While Companies Expect Big Benefits, They Aren't Measuring Them
• Figure 4.  Enterprise Portals Enable A Common Set Of Application Services
• Figure 5.  Firms Must Address Portal Governance And Technology Challenges
• Figure 6.  App Servers, Not Portal Servers, Are The Heart Of Enterprise Portals

 

• Companies Interviewed For This Report
• Related Research

• Microsoft attacks "viruses." Film at 11.
• Using customers as Guinea pigs.
• Excuse me, but is that your portal calling?
• The portal mood ring.