Report

August 2002

Media's Technology Priorities


Charlene Li
Fragmenting audiences and ROI pressures will compel media companies to prioritize spending on technologies that can increase knowledge about customers and accelerate new product development.

MARKET OVERVIEW
  • Media company executives are under intense industry pressure, and many are unsure of how technology can help.
  • Technology vendors aren't focused on the media industry.
ANALYSIS
  • Two business goals shape technology priorities: managing customer profitability and accelerating innovation cycles.
  • Mapping human workflow and collaborations will help media companies choose vendors.
ACTION
  • Get educated about where Web services fit.
 
Figures & Data
  • Figure 1.  Media Companies Face Growing External And Internal Pressures
  • Figure 2.  Media Companies Should Use Eight Criteria To Select A BI Platform
  • Figure 3.  Consumers Create Value For Media Companies With Three Behaviors
  • Figure 4.  Collaboration Tools Provide Specialized Views Into Existing Processes
   
RELATED MATERIAL 
  • Online Resource
  • Methodology
  • Companies Interviewed For This Report
  • Related Research
 
GRAPEVINE
  • A vendor turns the table.
  • Portal sites -- the biggest and the best audiences.
  • Revising the "Daily Miracle."

 

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