Report

December 2002

Grading Search Platform Hopefuls

Paul Sonderegger 		Seven vendors vie to create a search platform that can support every type of user and the largest, most diverse content collections. Can any product succeed at this seemingly impossible task? Here's who has the best shot.
by Paul Sonderegger with Harley Manning, Katharine Gardiner

MARKET OVERVIEW
  • To help anyone find anything, firms must support users who don't understand the content and barely know how to search.
ANALYSIS
  • Vendors share a strategy: create the broadest possible platform.
  • Giants Verity and Autonomy dominate today's contenders.
WHAT IT MEANS
  • Newcomer Endeca Technologies poses the greatest threat to leaders.
  • The next great battleground: better user interfaces.
 
Figures & Data
  • Figure 1.  Users Differ By Subject Matter Knowledge And Search Skill
  • Figure 2.  Forrester Wave™: Search Platform Hopefuls, Q4 '02
  • Figure 3.  The Six Components Of Processing A Query
   
RELATED MATERIAL 
  • Online Resources
  • Companies Interviewed For This Report
  • Related Research
 
GRAPEVINE
  • The search engine's down, so we can't launch the space shuttle.
  • You can see why visual search is a tough business.
  • Sam Nunn gave us Fast-Talk.

 

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Document Type: Report

Special Features

1 Forrester Wave

Graphical vendor ratings

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