Report

April 1999

Distribution Reconstructed


Bruce Temkin
eCommerce is dismantling today's supplier-driven distribution channels. In their place, flexible, buyer-focused "plug & play distribution" will emerge -- designed for the rigors of dynamic trade.
by Bruce Temkin with Stan Dolberg, Jeremy Sharrard, Kathryn McCarthy

MARKET OVERVIEW
  • Distribution channel norms are crumbling.
ANALYSIS
  • A new model -- plug & play distribution -- will emerge.
  • Plug & play distribution will include channel specialists and distribution assemblers that configure channels to suit buyers.
  • Three channel structures -- based on product and purchase complexities -- will define distribution assemblers' roles.
ACTION
  • Resellers must reinvent themselves by transforming into either channel specialists or distribution assemblers.
WHAT IT MEANS
  • Plug & play channels will level the playing field with direct sellers -- forcing many direct sellers to plug in.
 
Figures & Data
  • Figure 1.  eCommerce Stresses Traditional Channel Norms
  • Figure 2.  Distribution Channels Deconstruct
  • Figure 3.  Comparing Plug & Play With Traditional Channels
  • Figure 4.  Distribution Assemblers Pull Together Best-Of-Breed Services
  • Figure 5.  Distribution Assembler Skill Checklist
  • Figure 6.  Three Principles Of Plug & Play Distribution
  • Figure 7.  Three Plug & Play Topologies
  • Figure 8.  Industry Dynamics Shape Plug & Play Impact
   
RELATED MATERIAL 
  • Organizations Interviewed For This Report
  • Related Research
 
GRAPEVINE
  • Business processes change for the Net -- adding to the net.
  • It's a brave new Internet world!
  • Retailers and Cobol programmers face the same fate.
  • Are low prices good enough for a virtual intermediary?
Archived Teleconference:
The 2010 Customer Experience Index
Original air date: Thursday, February 18, 2010
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Ratings and Comments
NOT YET RATED
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