Report

May 2000

The Internet's Privacy Migraine


Jay Stanley
Businesses will be squeezed as escalating public objections to the use of personal data collide with rising pressures to make better use of information online. The conflict will result in two waves of privacy legislation.
by Jay Stanley with John McCarthy, Jeremy Sharrard

INTERVIEWS
  • Online companies take privacy very seriously.
  • Firms seek ways to collect data without angering customers.
ANALYSIS
  • Data flows that empower consumers also threaten privacy.
  • Businesses are squeezed by Net transparency and privacy.
  • Internet privacy legislation is passed in two rounds.
ACTION
  • Congress should aim for technology neutral policy.
WHAT IT MEANS
  • Public education strategy will backfire.
 
Figures & Data
  • Figure 1.  Companies Try To Keep Up With Privacy Pressures
  • Figure 2.  Web Site Data Flows Are Disputed At Every Point
  • Figure 3.  The Four Sources Of Privacy Concern
  • Figure 4.  The Privacy Squeeze
  • Figure 5.  Current Privacy Law Takes A Sector-By-Sector Approach
   
RELATED MATERIAL 
  • Companies, Organizations, And People Interviewed For This Report
  • Related Research
 
GRAPEVINE
  • Who's afraid of Big Brother?
  • Who wants to be DoubleClicked?
  • The FTC offers antitrust guidance for eMarketplaces.
  • Governor Bush needs to tread lightly on privacy.
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Ratings and Comments
NOT YET RATED
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