Forrester's Forrsights For Business Technology
Understanding The Impact Of Technology On Business
| Name of survey: | Enterprise IT Services Survey, North America And Europe, Q2 2009 |
|---|---|
| Product: | Forrester's Forrsights For Business Technology |
| Date of survey: | July 2009 |
| Region: | North America and Europe |
| Respondents: | 942 |
Forrester's Enterprise IT Services Survey, North America And Europe, Q2 2009, was fielded to 942 IT executives and technology decision-makers located in Canada, France, Germany, the UK, and the US from enterprise companies with 1,000 or more employees. This survey is part of Forrester’s suite of Business Data Services studies. Forrester fielded the survey during April 2009 and May 2009. LinkedIn Research Network fielded this survey online on behalf of Forrester. Survey respondent incentives included gift certificates and research summaries. We have provided exact sample sizes in this report on a question-by-question basis. Forrester’s Business Data Services fields eight business-to-business technology studies in 19 countries each calendar year. For quality control, we carefully screen respondents according to job title and function. Business Data Services ensures that the final survey population contains only those with significant involvement in the planning, funding, and purchasing of IT products and services. Additionally, quotas are set for company size (number of employees) and industry as a means of controlling the data distribution and establishing alignment with IT spend calculated by Forrester analysts.
Survey Instruments:
Enterprise IT Services Survey, North America And Europe, Q2 2009
The documents and figures below summarize the findings from this research
Multisourcing: No Silver Bullet, But Benefits Are Achievable
Bill Martorelli, August 2010
The State Of Enterprise IT Services: 2009
Pascal Matzke, John C. McCarthy, November 2009