Consumer Technographics
Name of survey:  North American Technographics Retail Online Survey, Q1 2008
Product:  North American Consumer Technographics
Date of survey:  March 2008
Region:  North America
Respondents:  4,994

Forrester conducted an online survey fielded in March 2008 of 4,994 US and Canadian individuals ages 18 to 88. For results based on a randomly chosen sample of this size (N=4,994), there is 95% confidence that the results have a statistical precision of plus or minus 1.4% of what they would be if the entire population of North American online individuals ages 18 and older had been surveyed. Forrester weighted the data by age, gender, income, broadband adoption, region, and technology attitude to demographically represent the adult North American online population. The survey sample size, when weighted, was 4,942. (Note: Weighted sample sizes can be different from the actual number of respondents to account for individuals generally underrepresented in online panels.) The sample was drawn from members of MarketTools¿ online panel, and respondents were motivated by a sweepstakes drawing. The sample provided by MarketTools is not a random sample. While individuals have been randomly sampled from MarketTools¿ panel for this particular survey, they have previously chosen to take part in the MarketTools online panel.

Survey Instruments:

North American Technographics Retail Online Survey, Q1 2008 - Survey Instrument PDF icon

The documents and figures below summarize the findings from this research

Technographics® Insight: A Trended Look At Consumer Reactions To The Economy
Jacqueline Anderson, July 2009

US eCommerce Forecast, 2008 To 2013
Sucharita Mulpuru, February 2009

Myths And Truths About Online Customer Reviews
Sucharita Mulpuru, Peter Hult, December 2008

Consumers' Recession Reactions Vary By Generation
Jacqueline Anderson, December 2008

How Shoppers Evolve Online
Sucharita Mulpuru, October 2008

Technographics® Insight: Understanding Trust In Customer Ratings And Reviews
Reineke Reitsma, September 2008

Technographics® Survey Highlights: North American Retail Online Survey, Q1 2008
Jacqueline Anderson, June 2008

Technographics® Insight: Finding US Retail Spenders In A Recession - They're Young And Spending Online
Ted Schadler, April 2008

Why US B2C eCommerce Will Weather The Economic Downturn Well
Sucharita Mulpuru, April 2008