Consumer Technographics
Name of survey:  European Technographics® Benchmark Survey, Q2 2009
Product:  European Consumer Technographics
Date of survey:  June 2009
Region:  Europe
Respondents:  25,932

The European Technographics Benchmark Survey, Q2 2009, surveyed 25,932 respondents in the eight markets of France, Germany, Italy, the Netherlands, Poland, Spain, Sweden, and the UK. This survey is based on adults ages 16 and older. Taylor Nelson Sofres (TNS) weighted the data by age, gender, region, education, and income to demographically represent the adult European population per country. TNS conducted the fieldwork in February, March, and April 2009 and motivated respondents with various incentives. For results based on a randomly chosen sample of this size (N=25,932), there is 95% confidence that the results have a statistical precision of plus or minus 1.1% of what they would be if the entire online adult population of Western Europe had been polled. This confidence interval can widen to 3.1% when the data is analyzed at a country level. The consumer topics covered include general behavior toward technology, device ownership (including brand usage of mobile phones, PCs, digital cameras, portable music devices, and printers), online buying behavior, personal finance, importance of main banks, travel, TV purchasing, interest in digital services, technology brands, preferred media sources, consumer trust, mobile phone buying behavior, mobile Internet, demographics, and Technographics segmentation.

Survey Instruments:

European Technographics Benchmark Survey, Q2 2009 - Questionnaire PDF icon

The documents and figures below summarize the findings from this research

How Polish Consumers Use The Net To Research And Buy Financial Products
Alexander Hesse, June 2010

How To Build "Just Right" Mobile Handsets Using Convenience Analysis
Ian Fogg, Doug Williams, April 2010

Global Overview: Online Retail Financial Services
Olesia Klevchuk, April 2010

How French Consumers Use The Net To Research And Buy Financial Products
Benjamin Ensor, Lauriane Camus, April 2010

Western European Online Retail Forecast, 2009 To 2014
Patti Freeman Evans, Lauriane Camus, March 2010

Connected Cameras Are The Future For The Post-Film World
Ian Fogg, February 2010

How Italian Consumers Use The Net To Research And Buy Financial Products
Alexander Hesse, February 2010

How UK Consumers Use The Net To Research And Buy Financial Products
Benjamin Ensor, Lauriane Camus, February 2010

Trends 2010: European Retail eBusiness And Channel Strategy
Patti Freeman Evans, Lauriane Camus, February 2010

How German Consumers Use The Net To Research And Buy Financial Products
Vanessa Niemeyer, Ph.D., January 2010

How Spanish Consumers Use The Net To Research And Buy Financial Products
Alexander Hesse, January 2010

How Swedish Consumers Use The Net To Research And Buy Financial Products
Alexander Hesse, January 2010

Mobile Technographics® In Europe
Thomas Husson, November 2009

European Banking Customers Continue Migrating Away From The Branch
Alexander Hesse, October 2009

Mobile Strategy: Frequently Asked Questions
Thomas Husson, October 2009

The Convenience Quotient Of Mobile Services: A Facebook Case Study
Julie A. Ask, October 2009

Why Mobile Could Reinvent Social Computing
Thomas Husson, October 2009

Technographics® Survey Highlights: Online Retail In Europe
Olesia Klevchuk, Corina Matiesanu, September 2009

Technographics® Survey Highlights: Device Adoption And Netbooks
Olesia Klevchuk, Corina Matiesanu, September 2009

Technographics® Survey Highlights: Trust In Marketing And Advertising In Europe
Jacqueline Anderson, September 2009

Technographics® Survey Highlights: Online Banking Usage And Customer Journey For Financial Products
Olesia Klevchuk, September 2009

A Deep Dive Into European Consumers' Online Behavior, 2009
Olesia Klevchuk, August 2009

Mobile Contactless Payments In Europe: The Reality Beyond The NFC Hype
Thomas Husson, July 2009

Why Mobile's Time Has Come
Ian Fogg, July 2009

Technographics® Insight: European Consumer Device Adoption Trends
Joost van Kruijsdijk, July 2009

Technographics® Insight: Media Downloading Behavior In Europe
Joost van Kruijsdijk, July 2009

Netbooks Remain Adjunct PCs . . . For Now
Paul Jackson, July 2009

Technographics® Insight: Global Mobile Internet And Mobile Content
Olesia Klevchuk, July 2009