Business Data Services

Understanding The Impact Of Technology On Business

Name of survey:  Benchmark North America
Product:  Business Data Services
Date of survey:  June 2003
Region:  North America
Number of respondents:  704

Forrester surveyed 704 executives and directors within IT organizations of North American companies. We randomly selected these companies from the D&B company listing and Forrester's own contact database. Sixty-six percent of survey respondents are at $1 billion-plus firms, which have annual revenues equal to or greater than $1 billion. The remaining respondents represent firms with annual revenues from $500 million to less than $1 billion.

Survey Instruments:
Business Technographics North America Survey PDF icon

The documents below summarize the findings from this survey.

India's Looming Offshore Midlife Crisis
John C. McCarthy, June 2006
Location-Based Services In The Enterprise
Carl Zetie, June 2004
Australasian CIOs' Top Three Priorities
Kathryn Dioth with John C. McCarthy, Carey Schwaber, November 2003
What Matters To Enterprise Apps Buyers?
Meredith Morris with Tom Pohlmann, October 2003
What's Important To Infrastructure Buyers
Meredith Morris with Tom Pohlmann, October 2003
Online Job Search Crosses Categories
Charlene Li with Jed Kolko, Sheila Baxter, Charles Q. Strohm, September 2003
A Better Way To Segment IT Buyers
Tom Pohlmann with Christopher Mines, Ryan Hudson, Gregory N. Flemming, Ph.D., September 2003
Where Firms Look For Infrastructure Implementation Help
Meredith Morris with Kristin Badowski, Tom Pohlmann, September 2003
Buyers Who Value End-To-End IT Services
Tom Pohlmann with Christine Ferrusi Ross, Tamara Mendelsohn, September 2003
Firms Embark On Virtualization In 2003
Heather Liddell with Charles Rutstein, Kristin Badowski, June 2003
How Companies Govern Their IT Spending
Tom Pohlmann with Christopher Mines, Kristin Badowski, June 2003