Business Data Services

Understanding The Impact Of Technology On Business

Name of survey:  Enterprise IT Services Survey
Product:  Business Data Services
Date of survey:  June 2007
Region:  North America and Europe
Number of respondents:  1,002

The purpose of this study was to analyze adoption trends in IT Services for Enterprises in North America and Europe. Forrester surveyed 1,002 Services decision-makers at North American and European Enterprises. Of these, 700 were from North American Enterprises and 302 were from European Enterprises. Out of all respondents, 42% were from companies with 1,000 to 4,999 employees, 36% were from companies with 5,000 to 19,999 employees, and the remaining 23% were from companies with 20,000 or more employees. Out of all respondents, 60% are considered an "Executive." All respondents were screened for significant involvement in IT Services decision-making, as well as IT purchasing processes and authorization.

Survey Instruments:
Enterprise IT Services Survey PDF icon

The documents below summarize the findings from this survey.

IT Offshoring: North America Versus Europe, 2007
Stephanie Moore, Andrew Parker, October 2007
IT Services Overall Budgeting, 2007
Christine Ferrusi Ross, October 2007
IT Services Outsourcing Satisfaction, 2007
Christine Ferrusi Ross, October 2007
IT Services Budgets For New Initiatives, 2007
Christine Ferrusi Ross, October 2007
The State Of IT Services Adoption: 2007
John C. McCarthy, July 2007