Consumer Technographics
Name of survey:  European Mail Benchmark Survey Q2 2007 European Study
Product:  European Consumer Technographics
Date of survey:  September 2007
Region:  Europe
Respondents:  24,808

This survey is representative of the European population aged 16 and older. The consumer topics covered include general behavior toward technology, device ownership (including brand usage of mobile phones, PCs, digital cameras, portable music devices, and printers), online buying behavior, personal finance, importance of main banks, travel, TV purchasing, interest in digital services, technology brands, preferred media sources, consumer trust, mobile phone buying behavior, mobile internet, demographics, and Technographics segmentation. Taylor Nelson Sofres conducted the fieldwork in March, April and May 2007.

Survey Instruments:

Master Questionnaire PDF icon

The documents and figures below summarize the findings from this research

Is There Enough TV For Everyone?
Pete Nuthall, October 2008

Online Shopping In Poland: How To Turn "Lookers" Into "Buyers"
Reineke Reitsma, June 2008

Technographics® Insight: Gambling And Online Gaming In The UK – Two Sides Of The Same Coin?
Reineke Reitsma, June 2008

Technographics® Insight: Polish Consumers Go Mobile
Reineke Reitsma, April 2008

2008 European Bank Secure Web Site Rankings
Tim van Tongeren, March 2008

European Multichannel Consumers Are High-Value Shoppers
Reineke Reitsma, February 2008

Redefining High-Value Customers
Mary Beth Kemp, February 2008

Why Financial Company Web Sites Need Online Advice Tools
Alyson Clarke, February 2008

Fierce Competition Will Further Drive UK Broadband Growth
Pete Nuthall, February 2008

Politics Threaten Germany's Broadband Potential
Pete Nuthall, January 2008

Technographics® Insight: The Impact Of Security Perceptions On Online Shopping In Europe
Reineke Reitsma, January 2008

Technographics® Insight: Where Do Europeans Buy Consumer Electronics And What Influences Their Purchases
Joost van Kruijsdijk, December 2007

Technographics® Insight: Why European Seniors Matter For Online Retailers
Joost van Kruijsdijk, December 2007

Technographics® Insight: How Europeans Research Consumer Electronics
Joost van Kruijsdijk, December 2007

Don't Neglect Technology's Late Adopters
Reineke Reitsma, November 2007

Technographics® Insight: European Online Grocery Shopping
Reineke Reitsma, November 2007

The Prospects For Ad-Funded Mobile Services
Niek van Veen, November 2007

Broadband Uptake In Europe
Reineke Reitsma, November 2007

German Online Banking Forecast: 2007 To 2012
Tim van Tongeren, Benjamin Ensor, November 2007

How European Young Professionals Research Financial Decisions
Benjamin Ensor, Reineke Reitsma, November 2007

Technographics Multicountry Analysis: 2007 Global Broadband Update
Dia Ganguly, November 2007

Customer Advocacy 2007: How Customers Rate European Banks
Benjamin Ensor, November 2007

Most Europeans Only Consider A Few Firms When Buying Financial Products
Tim van Tongeren, October 2007

Is It Game Over For VoIP In Europe?
Paul Jackson, October 2007

Uptake Of Online Gambling And Gaming In Europe
Reineke Reitsma, September 2007

European Online Shopping Landscape 2007
Reineke Reitsma, August 2007

Profiling European Internet Avoiders
Reineke Reitsma, August 2007

Survey Highlights: European Technographics® Benchmark Survey, Q2 2007
Joost van Kruijsdijk, Reineke Reitsma, August 2007