About Forrester
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Elizabeth serves Interactive Marketing Professionals. Her research focus is on emerging media including gamification, tablets, mobile, youth marketing, and interactive and social TV. She helps leading brands assess how and when to test emerging technologies and how to integrate emerging channels into the overall marketing mix. In addition, Elizabeth is proficient in social media and word-of-mouth marketing.
For more than ten years, Elizabeth's diverse interactive marketing experience has spanned agencies and midsize companies and has included work as an independent consultant. Most recently, Elizabeth was a consultant for Cisco Systems, assisting its corporate affairs marketing team with developing, implementing, and managing integrated social strategies. Prior to Cisco, Elizabeth was a senior associate at Zocalo Group, Omnicom's first sister agency to focus on social media and word-of-mouth marketing. Previously, she was the national marketing director for Aquent, the world's largest creative staffing firm. Elizabeth began her career in public relations at Ketchum, a leading global communications firm. She has been quoted in such media outlets as The New York Times, Businessweek, and The San Francisco Chronicle and speaks at leading industry events. Throughout her profession, she has been active in the Business Marketing Association, American Marketing Association, and Word Of Mouth Marketing Association.
Elizabeth holds a B.A. from the University of Colorado, Boulder.
Several weeks ago I toured Friedrichshafen, Deutsche Telekom’s T-City — a smart city demonstration project launched in 2006 to test the use of ICT across a real city with real...
Smart meters provide consumers with granular data on how they are consuming energy — when is the meter spinning fastest, which appliances are the energy guzzlers, how much energy are those...
In addition to the eHealth initiatives mentioned in my previous blog, I wanted to call out another T-city program that struck close to home for me — the “tumor conference program.”...

What’s your approach to the smart city? What's your role? Join Forrester Analysts, IT decision-makers, vendor strategists, and other Tweeters in our upcoming Smart Cities Tweet...
Understanding The Cloud Computing Opportunities In Africa
After years of stagnant enterprise spending on information and communications technology (ICT), Africa is gearing up for a new period of growth. As political stability across the continent gradually...

Unfortunately, I will not able to deliver the keynote presentation at Forrester’s upcoming Infrastructure and Operations Forum in Paris as planned. The theme of the conference is...
[Co-authored with Charles Green] In my last blog I asked the question, “What’s it take to be a smart city?” One of the critical elements lies in smart governance. Smart governance...
Tech vendor strategists are attracted by the "edu" opportunity — a large and fast-growing user base and increasing reliance upon technology by governments, educators, parents, and students. But...
For some reason public safety has been a hot topic for me of late. I recently presented at ZTE’s Public Safety Summit in Dubai, where there was an audience of public safety officials and...
We often hear of city comparisons. In my many years in Russia, I must have heard that St. Petersburg was the Venice of the North hundreds of times. Another is Paris. How many times...
Last week I was in Dubai and got a chance to visit GITEX, the largest IT event in the Middle East. I was very interested and impressed to see the “Government” pod. I’ve...
Banks have a reputation for being stodgy and conservative. But Credit Agricole (CA) has broken the stereotype. I had a great discussion a few weeks ago with Bernard Larrivière, Director of...
Ready, set, go. Earlier this week IBM announced their Smart City Challenge – a competition for cities to help investigate and launch smart city initiatives. IBM will award $50...
Last week, Forrester released results from our “Global IT Budgets, Priorities, And Emerging Technology Tracking Survey.” Highlights of the survey are reported in Chris Mines’...
“Winning the Future” was the theme of the recent US State of the Union address. With the global economy and new education performance rankings as our “sputnik moment,”...
“Telecommuting” and flexible work spaces are nothing new. I’ve worked from home, from public libraries, airport lounges, and even Sun Microsystem’s iWork Cafes and drop-in...
This past week I attended IBM’s Smarter City Summit in Rio de Janeiro, the fourth in a series of global events highlighting the opportunities for cities to improve their systems — and...
I love the idea of the Edmonton’s Planning Academy, which offers planning courses to anyone in the city. What a great way to get citizens involved in the complex challenges of city...
I was invited by the Moscow city government to participate in the Moscow Urban Forum, a conference designed to bring urban policy experts together to discuss opportunities for Moscow. Last...
Having temporarily relocated to Eastern France – far from Paris and closer to Switzerland and Italy – I recently had the pleasure of experiencing my closest Cisco TelePresence site in...
Government investment in ICT is growing. At Forrester we expect the overall government ICT budget to reach $346 billion in 2011, growing to $382 billion in 2012 or by about 10%. That makes...
With Dan Bieler, Bryan Wang, Pascal Matzke In mid-July, my colleagues and I attended Orange’s annual analyst event in Paris. There were no major announcements, but we made several observations:...
Today I attended a conference for Russian entrepreneurs organized by Digital October. I’m going to digress a moment and describe the location which for a Moscow veteran is one of the...
I spent a lot of time last week thinking about public safety. What is public safety? How do you achieve it? Well, it seems to me that it could be anything and everything; but that...