About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Architect For Thin And Thick Mobile Clients For The Next Five Years
The past eight years have shown little business adoption of mobile applications beyond wireless email and a few key applications. As a result, firms have been able to limp along without comprehensive...
Business Data Services North America And Europe
This document gives highlights of an extensive data set collected across North America and European enterprises via our Enterprise And SMB Networks And Telecommunications Survey, North America And...
Business Data Services North America And Europe
This document gives highlights of an extensive data set collected across North American and European enterprises via our Enterprise And SMB Networks And Telecommunications Survey, North America And...
Business Data Services North America And Europe
This document gives highlights of an extensive data set collected across North American and European enterprises via our Enterprise And SMB Networks And Telecommunications Survey, North America And...
Firms reporting on the global economy's impact on their overall IT spending for the next 12 months, what is on their agenda for the next 12 months, and the organizations' biggest challenges with...
Business Data Services North America And Europe
This document gives highlights of an extensive data set collected across North American and European firms via our Enterprise And SMB Networks And Telecommunications Survey, North America And Europe,...
A look at software-as-a-service adoption in enterprises in Asia Pacific, North America, and Europe
An industry comparison of eight types of mobile applications currently being evaluated or piloted by firms. See what's hot and what's not, and which industries may be poised to take the lead in...
A comparison of software-as-a-service (SaaS) adoption trends across the US, Canada, UK, France, and Germany.
An overview of contact center trends for North American and European enterprises.
Firms report on their adoption and usage of business process management (BPM).
North American and European IT decision-makers report on their IT services budgets, the impact of the global economy on the overall IT spending in the next year, and their plans to hire a third-party...
Firms reporting about their centralized vendor management group, where in the company this group resides, what vendor relationships this group manages, and what the drivers for these firms in...
Firms report on their implementation and deployment of different packaged applications, with a specific focus on software-as-a-service.
A look at potential gains for HP from their acquisition of EDS through budgets and offshore priorities within the EDS client landscape.
This Data Chart is based on data from Forrester's Enterprise Global Technology Adoption Survey, Asia Pacific, Latin America, Middle East, And Africa, Q1 2009.
European firms report on the most popular operating systems, where most of their employees spend their working time, who pays the carrier for voice and data mobile services, and their adoption of...
Enterprises and SMBs report on their usage and satisfaction of service-oriented architecture (SOA).
An overview of North American and European VoIP service adoption
A look at telecommunications priorities for enterprises in Asia Pacific, North America, and Europe.
A comparison of VoIP technology adoption in North America and Europe.
European and North American firms reporting on their use of infrastructure outsourcing services, use of application management services and their plans to hire third-party consultant for various...
An overview of offline and online media that influence purchasing decisions of North American and European firms.
Using BDS' Enterprise And SMB Networks And Telecommunications Survey, North America And Europe, Q1 2009, Forrester analyzes managed/outsourced telecom services trends within enterprises and SMBs for...
North American firms report on the different handheld operating systems that their companies support and manage, where their employees spend most of their working time, who pays for voice and data...