Forrester

Why Read This Report

CMOs need to keep an eye on emerging technologies that have the potential to improve customer engagement levels. This third report in our series on emerging technologies explores tools and applications that enable marketers to collect and use data to deliver a more targeted and personalized experience and ultimately drive better results. Read this report to learn how innovative uses of video marketing technology can drive reach and engagement, how new types of recommendation engines can improve targeting the right messages to the right prospects, and how local marketing technologies can help distributed marketing and sales teams deliver consistent brand experiences across channels.