For Enterprise Architecture Professionals

Enterprise Content Management Emerges From An Economic Slump

Investments Refocus From Cost-Cutting Efforts To Top-Line Growth Initiatives

Why Read This Report

Forrester recently surveyed 252 content and collaboration (C&C) professionals with decision-making roles in enterprise content management (ECM) about their plans for the coming year. Their organizations will continue a steady investment in ECM, emphasizing employee enablement through content sharing and search. Yet product satisfaction and return on investment (ROI) remain obstacles to cementing ECM's role as a corporate necessity. However, the mobile and cloud frontier provide possible impacts to the top and bottom line.
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TABLE OF CONTENTS

  • The ECM Groundhog Emerges From Its Extended Winter
  • ECM's Future: Mobility Looms And The Cloud Tempts
  • WHAT IT MEANS

    2012: The Year ECM Moves From Risk Avoidance To Content Value
  • Supplemental Material
  • Related Research Documents