About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.
A North American online retailer found that fraud losses ate at profits and affected the customer experience. The retailer's manual fraud management processes could not scale with the volume of its...
Personal Identity Management
Customer intelligence (CI) professionals face increasing pressure to give consumers greater control over the data that organizations collect about them. Forrester has published a report predicting...
How To Protect Your Email Data
In facing security woes such as the Epsilon breach, email marketing professionals have received a wake-up call: Security failures can cost a lot — not just a lot of money but also goodwill with...

Stop Chasing Malware Flavor Of The Month, Start Planning Strategically
2010 was an exciting year on the malware calendar — the year that brought us Operation Aurora, Zeus, and Stuxnet. Malware is now a widespread problem for both consumers and businesses. Security...