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Outsourced testing is here to stay — but the situation is changing. In previous years, the decision to outsource testing was primarily cost driven; however, the decision to outsource today must...
Could you please define and provide some discussion around: 1) governance versus assurance, and 2) the business owner/sponsor role versus the program manager role?
Incremental Changes Can Have A Big Impact On Quality
All software has bugs. Application development teams do the best they can to avoid and fix them. But developing quality software is hard. Why? Virtually all application development teams are squeezed...

Three Steps Are All You Need To Make It Work
Product portfolio management (PPM) implementations are not for the faint of heart — the changes an organization incurs by introducing new processes and tools can easily go awry if it doesn't...
Is there an industry standard definition for an "enhancement"? How do companies typically size enhancements? These would be system enhancements, which are bound by time and money.
How To Avoid Common Pitfalls That Can Stymie Your Progress
Implementing project portfolio management (PPM) is part science, part art. To be successful, companies must remember a few key points — PPM is not a revolving project list but a practice that...

What Business And IT Can Learn From Each Other To Work More Effectively
Project management offices (PMOs) fail far too often: 50% fail within two years, primarily due to a lack of executive support and the PMO's failure to deliver real value. Prevent this outcome by...

Open Yet Integrated Is the Name Of The Game
In 2011, project portfolio management (PPM) solutions bring more options to potential customers; however, these choices also force application delivery leaders to think longer term before investing....
Today more than ever, organizations must make visible the connection between strategic planning and execution. Creating a balanced portfolio of projects is an appropriate start, but all too often...

Organizations that can look beyond the implied meaning of "professional services automation" (PSA) tools will find that they are not just for consulting firms. While originally designed to help...
How The Top 10 Providers Stack Up In A Newly Divided Market
Demand for business agility fuels adoption of Agile development techniques that can deliver differentiating business technology (BT) solutions within accelerated time frames. Agile development...

Change Management: The Agile And Lean Playbook
This report outlines the change management for Forrester's solution for application development and delivery (AD&D) professionals working on Agile and Lean. This report is designed to help you...
Deltek’s announcement today of its intent to acquire Maconomy has the potential to vault the vendor’s position as a potential leader in the project-based solutions (PBS) space. For...
Traditional project management offices (PMOs) manage demand for project work, provide oversight for large program implementations, and ensure compliance. The next-generation PMO, however, uses these...
Vision: The Portfolio Management And PMO Playbook
Before IT can transition to business technology (BT) and become an effective partner with the business, the two groups of leaders must completely rethink the way they plan and execute — and...
Want To Save Time And Still Innovate? You Have To Be Strategic
While no one argues that quality is not vital to software delivery, too many organizations still take a tactical approach. Testing, in all of its parts, ensures that an application works; however, if...
Use this tool to assess your organization's readiness for, or maturity in, Agile testing.

To build a test center of excellence (TCOE) on time and on budget, Telecom New Zealand (TNZ) knew it needed a partner with the expertise required to ensure success. TNZ was seeking a good cultural...
Can you provide a list of sample metrics to use to monitor vendors during the course of a software development project? We would like to measure the performance of the vendor on an ongoing basis for...
The need to develop applications that return high value at a reasonable cost is driving applications organizations to assemble highly productive teams that can deliver high-quality outcomes....
On July 27, 2010, Parallax Capital Partners announced that it was acquiring Daptiv, a SaaS PPM vendor. Forrester customers who are current Daptiv customers or are considering Daptiv as a PPM vendor...
Challenges Breed Opportunities
Forrester Research and the Project Management Institute (PMI) recently hosted a survey regarding the state of the project management office (PMO) in 2011. The survey garnered 693 respondents, and the...
Crowdsourcing Enables Realistic Testing Across Multiple Platforms
Making sure that a company has optimum test coverage for customer-facing applications in a fast-paced environment can be impossible if you don't plan carefully. When you throw mobile into the mix,...
Gaining visibility into the big picture of an IT portfolio feels like one of the unsolvable challenges, and it’s not for lack of trying. Dashboards abound, and PPM tools are becoming more...
Much has been written about the benefits of Agile development, and it has been proven that Agile development teams consistently deliver higher-quality applications faster than those that follow...