Forrester

For Application Development & Delivery Professionals

Report:SharePoint Adoption Faces Three Barriers: Mobile, Social, And Cloud

These data charts contain the full results of Forrester's August 2012 Global SharePoint Usage Online Survey. The results indicate that weak mobile access and social computing features combined with...

• Downloads: 193

For CIO Professionals

Report:The Business Impact Of Mobile Engagement

Business Case: The CIO's Mobile Engagement Playbook

Smartphones and tablets are game changers for engagement because people carry them everywhere they go. Your customers and partners and employees have perpetual access to the vast resources of the...

• Downloads: 706
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For CIO Professionals

Report:Smart Process Applications Fill A Big Business Gap

They Will Grow Twice As Fast As The Enterprise Application Market

Smart process apps are a new category of application software designed to support business activities that are people-intensive, highly variable, loosely structured, and subject to frequent change....

• Downloads: 664
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For CIO Professionals

Report:The Process-Driven Business Of 2020

Why And How To Shift From Incremental Improvement To Transformation

Business executives expect the CIO to help continuously improve processes by implementing major software suites, developing new apps, or enhancing existing processes. Spurred by the great recession,...

• Downloads: 1803
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For CIO Professionals

Report:Smart Computing Connects CIOs With The Business

Sensors, Machine-To-Machine, Analytics, And Collaboration Help CIOs Solve Business Problems

It is no surprise that CIOs have shown keen interest in cloud computing, since its variations can help reduce IT's capital and operating costs and speed up delivery of projects. But many CIOs are...

• Downloads: 721
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For Sourcing & Vendor Management Professionals

Report:Case Study: A Road Map For Creating A Best Practice Global UC Strategy

How A Manufacturer Defined Its UC Strategy With A Business And End User Focus

Companies with widely distributed international operations often struggle to create a road map for a best practice unified communications (UC) strategy. This report summarizes some of the major...

• Downloads: 533

For CIO Professionals

Report:SharePoint Adoption: Content And Collaboration Is Just The Start

Driving A SharePoint-Based Information Workplace Will Challenge C&C Pros

Microsoft SharePoint is poised for broader adoption as an Information Workplace platform. While most use it for content and collaboration (C&C) needs today, the platform's broad, integrated...

• Downloads: 1387
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For CIO Professionals

Report:Integration: The Next Frontier For Enterprise Social

The "Social Layer" Ignites The Next Wave Of Social Technology Innovation

Enterprise social technology vendors have begun to actively position their offerings to meet integration requirements, and the term "social layer," which Forrester originally heard from Socialtext...

• Downloads: 850

For CIO Professionals

Report:Amway Integrates Notes And SharePoint To Drive Its Information Workplace (IW)

Mainsoft Provides The Crucial Glue For A Multivendor IW Strategy

Amway runs an extremely complex, global business including product development, manufacturing, marketing, and a unique and highly successful distribution system. This complexity means that Amway IT...

• Downloads: 290

For Application Development & Delivery Professionals

Report:Case Study: A Stanley Black & Decker HERO Empowers Employee Learning

An Empowered Report

Rob Sharpe, Stanley Black & Decker's director of sales training, exemplifies a HERO persona (highly empowered and resourceful operative), described in Forester's book Empowered. Through his efforts...

• Downloads: 300

For CIO Professionals

Report:Disciplined Social Innovation

Three Firms Achieve Tangible Results

Companies depend on innovation to sprint out of the current economic doldrums and to return to profitability and growth. Innovation is a discipline with established best practices, needed skill sets,...

• Downloads: 1012

For Security & Risk Professionals

Report:Japan SaaS Market Forecast And Update: 2009 To 2014

This document provides an overview of software-as-a-service (SaaS) in order to enable vendor strategists to better understand the SaaS market in Japan. The report compares SaaS market growth with...

• Downloads: 20

For CIO Professionals

Report:Harnessing Social Networking To Drive Transformation

When one of the world's largest defense contractors says, "We need to move from a culture of 'need to know' to a culture of 'need to share,'" you stop and listen. Competing in an industry driven by...

• Downloads: 1053
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For Application Development & Delivery Professionals

Report:Web Conferencing In ANZ: Making The Business Case

This document provides vendor strategists with an overview of the Web conferencing market in Australia and New Zealand based on tracking of the IT and communication trends in the region, as well as...

• Downloads: 4

For Infrastructure & Operations Professionals

Report:The iPhone Is Ready For The 9 To 5

Making iPhone Work In the Enterprise: Early Lessons Learned

Apple has proven adept at diverting the course of entire industries, their most recent shake-up being in the mobile device world with the iPhone. This visible diversion, which it surely is, has...

• Downloads: 657

For CIO Professionals

Report:Case Study: Black & Decker Fuses eLearning And Traditional Methods To Achieve Learning Goals

Successful Black & Decker sales staff need a combination of leadership skills, product knowledge skills, and hands-on experience. The sales training group, Black & Decker University, provides a...

• Downloads: 420

For CIO Professionals

Report:Making iPhone Work In The Enterprise: Early Lessons Learned

Is iPhone ready for your company? At least three firms we spoke with — including Kraft Foods and Oracle — think it is. We share their insights here and pull out their early lessons to...

• Downloads: 1296

For CIO Professionals

Report:The ROI Of Telepresence

A Total Economic Impact™ Analysis Uncovers Major Value Of Virtual Presence

Telepresence, the life-size, "you are there" meeting experience, is a hefty upfront technology investment — but over five years globally dispersed organizations reap a return on investment...

• Downloads: 1134

For CIO Professionals

Report:Enterprise Innovation Needs A Game Plan

The practice of fostering innovation by tapping into large groups on the Web to capture their great ideas — also known as crowdsourcing — has received much attention. Yet new trends often...

• Downloads: 962

For CIO Professionals

Report:Alcoa Employees Access eTools For Fast Learning

Bridging Formal And Informal Learning

Employees drive corporate informal learning. They use social networking tools, intranet search tools, or specific knowledge sites for short information or learning objects. Alcoa, a leading aluminum...

• Downloads: 248

For CIO Professionals

Report:It's Time To Take Games Seriously

Video Games Provide An Effective Way To Reach Customers And Employees

Serious gaming, or the use of games and gaming dynamics for non-entertainment purposes, is poised to take off thanks to the rise of Technology Populism, the greening of IT, and the emergence of the...

• Downloads: 1484

For Marketing Leadership Professionals

Report:A Consumer Market Researcher's Introduction To Reinventing The Corporate Library

Consumer market research professionals have a lot in common with corporate librarians: Both are responsible for putting information in the hands of decision-makers. A new report by Forrester is a...

• Downloads: 441

For CIO Professionals

Report:Case Study: Michelin Uses Second Life For Enterprise Architecture Training

Michelin Group's enterprise architecture group has begun training IT application delivery professionals (e.g., developers, architects, and infrastructure, security, and integration professionals) on...

• Downloads: 737

For Content & Collaboration Professionals

Report:Best Practices: Reinventing The Corporate Library

Knowledge workers and the companies they work for will only thrive if they have the best information. People have been lulled into thinking that there are just two places where information exists:...

• Downloads: 1256

For Enterprise Architecture Professionals

Report:Case Study: Deere & Company Library Integrates With The Business And Quantifies Its Impact

Many corporate libraries face extinction because they are out of step with business needs and out of the loop with their potential customers. To overcome this challenge, Deere & Company's library...

• Downloads: 330