Enterprise Collaboration

Sharing activities and data across a network of allies, enterprise collaboration codifies the knowledge that a company creates and efficiently disseminates it to the people who need it — when they need it.

Refine your results

Date Range

Role

Methodology

Analyst

Industry

Region

Vendor

54 results in Reports

  • Web Conferencing
  • For CIO Professionals

    Report:Pick The Right Webcasting Tool To Drive Customer Or Employee Engagement

    Between webcasting, webconferencing, and videoconferencing tools, the market for delivering slide presentations to a live audience is full of substitutes. Different products vary in their scalability...

    • Downloads: 92
  • For Application Development & Delivery Professionals

    Report:See Me, Serve Me: Video Chat For Customer Service Starts To Take Hold

    The Technology Arrives, But Does It Improve The Customer Experience?

    Despite a history of false starts, live video chat for eCommerce and customer support is now at the beginning of a viable adoption cycle. Early adopters — most notably Amazon — are...

    • Downloads: 240
  • For CIO Professionals

    Report:How Smart Companies Take Advantage Of Smart Meeting-Room Technology

    New Tools Optimize Meeting-Room Utilization And Promote Effective Collaboration

    In a world of smartphones, smart cars, smart buildings, and smart cities, how do touchscreen, mobile, sensor, big data, and other smart technologies apply to the conference room? Although technology...

    • Downloads: 173
  • For CIO Professionals

    Report:Best Practices When Evaluating Software For Online Meetings

    Lessons Learned From Client Reference Interviews

    Forrester recently completed two Forrester Wave™ evaluations of the leading products for webconferencing and desktop videoconferencing. As part of these evaluations, we interviewed more than 60...

    • Downloads: 116
  • For CIO Professionals

    Report:The Forrester Wave™: Webconferencing, Q3 2013

    Cisco Systems, Saba Software, Adobe, IBM SmartCloud Meetings, And Microsoft Lead With Comprehensive Solutions

    In Forrester's 58-criteria evaluation of webconferencing products, we identified the 11 most significant products — Adobe Connect, AT&T Connect, Cisco WebEx, Citrix GoToMeeting, FuzeBox...

    • Downloads: 488
  • For Infrastructure & Operations Professionals

    Report:Get Organized To Stop The Communications And Collaboration Infrastructure Civil War

    Organization: The Communications And Collaboration Infrastructure Playbook

    In the American Civil War, many combatants on both sides had attended the Unites States Military Academy at West Point as cadets. The war pitted not only brother against brother but also cadet...

    • Downloads: 273
  • For CIO Professionals

    Report:Enable Workplaces Of The Future, Now!

    Flexible Work And Cowork Redefine Workplace Diversity

    If you haven't heard the latest office gossip, you might want to figure out why. As workers increasingly work from home, a coffee shop, a public library, the train, or one of the new coworking...

    • Downloads: 781
  • For CIO Professionals

    Report:Rich Communication Services Can Unlock The Value Of Systems Of Engagement

    The Joyn Initiative Will Help Evolve Engagement Strategies

    As companies evolve their strategies to embrace systems of engagement, CIOs are likely to benefit from the emergence of a new major social media communications platform, rich communication services...

    • Downloads: 277
  • For CIO Professionals

    Report:The Forrester Wave™: Video Platforms For The Enterprise, Q1 2013

    Kaltura, Qumu, And Polycom Lead The Video Publishing Platform Pack

    Enterprises looking to deliver video communications to employees continue to use solutions for webcasting and YouTube-like video portals. In Forrester's 23-criteria evaluation of enterprise video...

    • Downloads: 657
  • For CIO Professionals

    Report:The Forrester Wave™: Room-Based Videoconferencing, Q3 2012

    Polycom, Cisco, And LifeSize Lead, Followed By Resurgents Radvision And Teliris And Aggressive Entrants Huawei And Vidyo

    In Forrester's 39-criteria evaluation of videoconferencing solution vendors, we identified the seven most significant providers in the category — Cisco, Huawei, LifeSize, Polycom, Radvision,...

    • Downloads: 570
  • For Sales Enablement Professionals

    Report:European Tech Marketing Continues To Be Different

    This is a deep-dive data update to last year's report, "European Tech Marketing Is Different: Here's How," based on Forrester's Q4 2011 B2B Marketing Organizations And Investments Survey. Most of the...

    • Downloads: 55
  • For CIO Professionals

    Report:Best Practices: Leveraging Live Streaming And On-Demand Video In The Enterprise

    Communications, Training, And Collaboration Dominate Usage Scenarios

    A growing number of content and collaboration professionals are interested in using webcasting and YouTube-like video portals internally for corporate communications and training. Why? They recognize...

    • Downloads: 827
  • For CIO Professionals

    Report:Framing The Business And IT Impact Of Mobile And Remote Work

    Business Leaders Must Focus On People, Technologies, And Facilities Management

    With two-thirds of the North American and European workforce reporting that they work outside a corporate office at least occasionally during a month, it's imperative that business leaders initiate...

    • Downloads: 695
  • For Sourcing & Vendor Management Professionals

    Report:TechRadar™ For SVM Professionals: Software-As-A-Service, Q4 2011

    Software-As-A-Service Still Growing, Taking Over In More Areas Of Technology

    As software-as-a-service (SaaS) becomes increasingly important to firms' application strategies, sourcing and vendor management (SVM) professionals are taking ownership of the research, purchasing,...

    • Downloads: 761
  • For Sales Enablement Professionals

    Report:Demand Insights: The SMB Software Market 2011

    SMBs Exhibit A Broad Adoption Profile, But Growth Is Being Stunted By The Credit Crunch

    For most software categories, tech marketers once considered the small to medium-size business (SMB) market to be "software non grata." Their assumption was that most SMBs supported their operations...

    • Downloads: 859
  • For Sales Enablement Professionals

    Report:Adapt Your Messaging And Campaigns For A Changing Workforce

    Information Workers Are A New Buying Center For Enterprise Technology

    Forrester proposed changing the term IT to BT several years ago to reflect the fact that information technology was now so pervasive to businesses that decision-making around the necessary...

    • Downloads: 205
  • For Infrastructure & Operations Professionals

    Report:Information Workers Are A New Buying Center For Enterprise Technology

    A Changing Workforce Demands New Solutions And Business Models

    Technology vendors today are faced with a new market dynamic: Individuals inside companies, primarily information workers (iWorkers), are choosing, procuring, and often paying for technology products...

    • Downloads: 437
  • For Sales Enablement Professionals

    Report:Hosting Service Providers — Cloud Partners Or Competitors?

    The Tug-Of-War Between Vendor SaaS And Channel Partner Hosting

    A lot of tech vendors — and channel partners — are struggling to define channel partner roles in the cloud services demand chain. On-premise technology variants are starting to lose...

    • Downloads: 956
  • For CIO Professionals

    Report:Market Overview: Video Platforms For The Enterprise

    Companies are using streaming video — live and on-demand — to enhance marketing, training, and business communications with internal and external audiences. The market for video...

    • Downloads: 1057
  • For CIO Professionals

    Report:The State Of Collaboration Software Implementations: 2011

    Businesses Still Mainly Use Collaboration Tools To Reduce Travel Costs

    Businesses large and small are continuing to invest in a range of collaboration technologies. While vendors promise that these technologies can solve a range of business problems, most content and...

    • Downloads: 956
  • For CIO Professionals

    Report:SlideShare Ties Conferencing To Millions Of Slides

    More Than A Million Shared Slides Get An Audio And Video Facelift; Consumerization Gets Another Injection; IT Gets Another Vendor To Track

    Why does the world need yet another webconferencing vendor? Because the existing solutions don't deliver all the value that your employees crave at a price you can afford. SlideShare has answered the...

    • Downloads: 185
  • For CIO Professionals

    Report:TechRadar™ For Content & Collaboration Professionals: Enterprise Video, Q1 2011

    Tools To Manage And Deliver Video Are Growing; Videoconferencing Makes A Comeback

    Enterprises increasingly use video in a wide range of use cases, changing how they collaborate, issue communications, train their employees, and even talk to customers. But the transformational...

    • Downloads: 1268
  • For Sales Enablement Professionals

    Report:Demand Insights: The SMB Software Market 2010

    Small And Medium-Size Businesses Are Defying Gravity

    Small and medium-size businesses (SMBs), like their enterprise brethren, are shifting their technology focus from IT to business technology (BT). As their focus on business solutions — as...

    • Downloads: 1037
  • For CIO Professionals

    Report:Case Study: Dimdim Enters The Web Conferencing Market With Smart Product Design And Marketing

    Dimdim Points To How Small SaaS Firms Can Thrive In Crowded Markets

    Interest in software-as-a-service (SaaS) is heating up; 55% of firms tell us they are deploying the technology, will be deploying it in the next year or so, or are interested in it. In response,...

    • Downloads: 247
  • For CIO Professionals

    Report:The Forrester Wave™: Web Conferencing, Q2 2010

    Adobe, Cisco, IBM, And Microsoft Lead In The Web Meeting Scenario

    In Forrester's 60-criteria evaluation of Web conferencing vendors, we found that traditional vendors Adobe, Cisco, IBM Sametime, and Microsoft's two offerings led the pack because of their breadth...

    • Downloads: 1309