Enterprise Collaboration

Sharing activities and data across a network of allies, enterprise collaboration codifies the knowledge that a company creates and efficiently disseminates it to the people who need it — when they need it.

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4 results in Reports

  • Web Conferencing
  • Philipp Karcher
  • Past 12 months
  • For Application Development & Delivery Professionals

    Report:See Me, Serve Me: Video Chat For Customer Service Starts To Take Hold

    The Technology Arrives, But Does It Improve The Customer Experience?

    Despite a history of false starts, live video chat for eCommerce and customer support is now at the beginning of a viable adoption cycle. Early adopters — most notably Amazon — are...

    • For CIO Professionals

      Report:How Smart Companies Take Advantage Of Smart Meeting-Room Technology

      New Tools Optimize Meeting-Room Utilization And Promote Effective Collaboration

      In a world of smartphones, smart cars, smart buildings, and smart cities, how do touchscreen, mobile, sensor, big data, and other smart technologies apply to the conference room? Although technology...

      • Downloads: 141
    • For CIO Professionals

      Report:Best Practices When Evaluating Software For Online Meetings

      Lessons Learned From Client Reference Interviews

      Forrester recently completed two Forrester Wave™ evaluations of the leading products for webconferencing and desktop videoconferencing. As part of these evaluations, we interviewed more than 60...

      • Downloads: 101
      • Rating:
    • For CIO Professionals

      Report:The Forrester Wave™: Webconferencing, Q3 2013

      Cisco Systems, Saba Software, Adobe, IBM SmartCloud Meetings, And Microsoft Lead With Comprehensive Solutions

      In Forrester's 58-criteria evaluation of webconferencing products, we identified the 11 most significant products — Adobe Connect, AT&T Connect, Cisco WebEx, Citrix GoToMeeting, FuzeBox...

      • Downloads: 415