Forrester

For Vendor Strategy Professionals

Blog:LifeSize Acquires Mirial, Augments Desktop/Mobile HD Video

LifeSize, a division of Logitech, has made an interesting set of announcements this morning. The three main points are: LifeSize Connections, a service that enables cloud-based videoconferencing....

For Vendor Strategy Professionals

Blog:Microsoft OCS 14 Release Candidate — Microsoft Lync — Available Today

It was common knowledge that Microsoft was releasing a new version of its communications and collaboration suite this year, but behind the traditional development cycle, the Microsoft marketing...

For Vendor Strategy Professionals

Blog:It’s Sunny In Florida – And It’s Cloudy At Enterprise Connect

Before I left for Enterprise Connect this week, I had completed nearly a dozen pre-briefings and tweeted that I expected to see themes including cloud, collaboration, interoperability, mobility, SMB,...

For Vendor Strategy Professionals

Blog:Facebook And Skype — It’s About The Engagement

I am starting a report looking at the social capabilities that will be of use to business and how those integrate (or don’t) with existing unified communications and collaborations solutions...

For Vendor Strategy Professionals

Blog:Microsoft Acquires Skype – What Is It Really Worth? A Vendor Strategist's View

The acquisition of Skype puts Microsoft into a commanding position in the consumer UC as a service market. To date, Microsoft has had little to say when Skype, Yahoo, AIM and others talked about...

For Vendor Strategy Professionals

Blog:Telepresence Is A Trend To Watch In 2011

In his report, “The Top 15 Technology Trends EA Should Watch: 2011 To 2013” Gene Leganza names telepresence as a tech trend to watch.  42% of respondents to the August 2010 Tech...

For Vendor Strategy Professionals

Client Inquiry:Factors Affecting Videoconferencing Purchasing Decisions

Are customers viewing decisions to purchase high-end videoconferencing systems and decisions on broadly deployed communications platforms as decisions that are largely taken in isolation? If...

For Infrastructure & Operations Professionals

Tool:Video Deployments Will Move Toward Services Models In The Future

For Infrastructure & Operations Professionals

Client Inquiry:What Are The Best Practices For Digital Signage Solutions And What Vendors Provide Them?

What vendors provide digital signage solutions? What are best practices for implementing digital signage solutions?

For Security & Risk Professionals

Report:Identify, Engage, And Train Mobile Stakeholders

Change Management: The Mobile Security And Operations Playbook

This report outlines the change management recommendations of Forrester's solution for security and risk (S&R) and infrastructure and operations (I&O) executives working on mobile security and...

• Downloads: 367

For Vendor Strategy Professionals

Client Inquiry:Typical Percentage Of Product Spend For Standard Installation Services In An Enterprise Environment

What is the typical percentage of product spend for standard installation services in an enterprise environment (telephony, contact center), with no extra programming/scripting, just standard design,...

For Vendor Strategy Professionals

Blog:The Collaboration Cloud

Cloud is the latest buzz in the IT market, and we at Forrester have covered this quite extensively. As I reflect on 2011, this is a theme that has also played prominently in many collaboration vendor...

For Vendor Strategy Professionals

Blog:New Market Realities For Cisco

Cisco watchers have been wondering whether the company’s realignment is to take advantage of much-talked about market transitions or to hunker down for battle with the current generation of...

For Vendor Strategy Professionals

Blog:Avaya Launches Desktop Video Device, Enters The Collaboration Market

Lots of sleek new touchscreen and tablet devices have launched this year. Where many information workers and consumers see nifty new devices with high-resolution screens and multiple wireless...

For Vendor Strategy Professionals

Blog:NTT Aims To Be An ICT Superpower

NTT is set to buy Dimension Data (DiData) for US$3.2 billion. For decades, customers have lamented their traditional telco service providers’ lack of IT integration depth — today,...

For Infrastructure & Operations Professionals

Report:Preparing For Uneven Corporate Adoption Of Video Communications

Video-As-A-Service Will Accelerate Video Into The Business Mainstream

Use of video for business communication is expanding at some companies and stagnant at others. The more that information workers use desktop (and handheld) video solutions, the more they expect video...

• Downloads: 646

For Infrastructure & Operations Professionals

Report:Jump-Starting The Unified Communications Market

Prospective UC Buyers Are Waiting For System Interoperability

Prospective buyers of unified communications (UC) systems are becoming more aware of the potential benefits, but UC trial and deployment activity remains stagnant. Many buyers are waiting for...

• Downloads: 711

For Vendor Strategy Professionals

Blog:AT&T Business Solutions Drives Technological Innovation Into Practical Use

I spent some time last week with Ron Spears, president and CEO of AT&T Business Solutions (ABS), and his team in Bedminster, NJ, and I am happy to have seen real evidence that AT&T Labs is indeed...

For Infrastructure & Operations Professionals

Blog:Cisco’s Collaboration Technology Group – Rowan Trollope Takes The Helm

  Today, Rowan Trollope took charge of the Cisco Collaboration Technology Group, being named SVP/GM, according to a blog posted by Marthin DeBeer...

For Vendor Strategy Professionals

Blog:Consumer Videoconferencing And Calling Are Both In Your Living Room And In Your Hand

What do Umi, FaceTime, Qik, and Skype have in common? No, they are not failed attempts to win at Scrabble; they all are solutions for delivering consumer videoconferencing/calling with significant...

For Infrastructure & Operations Professionals

Tool:Communications Equipment And Telecom Services Make Up Half Of Global ICT Market

For Infrastructure & Operations Professionals

Blog:Polycom Develops New Video Products and Services – And Market Opportunity

       On Monday morning, Polycom invited a few hundred of their closest friends to New York to open the NASDAQ stock market. Then, they revealed a new set of products...

For Infrastructure & Operations Professionals

Report:Continually Improve Business Meetings With Better Process And Technology

If You're Not Planning Your Meetings, You're Planning To Fail

With 37% of information workers spending an hour or more in meetings every day, it's crucial to make that time productive. Organizing the meeting and using the right collaboration tools is a great...

• Downloads: 125
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For Vendor Strategy Professionals

Blog:Lync Launches A New Era For Microsoft

Today, Microsoft begins life as a real competitor in the enterprise voice space. It has slain dragons (like enabling call access control and E911), faced mighty jousters (Miercom has called Lync a...

For Infrastructure & Operations Professionals

Report:Build A Better Business Case For UC

Business Impact: The Communications And Collaboration Infrastructure Playbook

This report outlines Forrester's solution for IT infrastructure and operations (I&O) professionals who are building out communications and collaboration infrastructure. This report is designed to...

• Downloads: 440
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