Enterprise Content Management

Enterprise content management is an integrated approach to managing documents, web content, and digital assets.

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20 results in Reports

  • Enterprise Content Management
  • Forrester Wave
  • For Enterprise Architecture Professionals

    Report:The Forrester Wave™: Document Output For Customer Communications Management, Q1 2014

    Vendors Target Interactive Use Cases And Corporate Solutions

    Customer communications management is a frequent topic of inquiries by Forrester clients who are looking for direction on how to update their technology for new business demands and usage patterns...

    • Downloads: 360
    • Rating:
  • For Enterprise Architecture Professionals

    Report:The Forrester Wave™: Enterprise Content Management, Q3 2013

    The enterprise content management (ECM) market has continued to diversify, with vendors turning to solutions focused on business and transactional content technologies. End users are looking for ways...

    • Downloads: 1288
    • Rating:
  • For CIO Professionals

    Report:The Forrester Wave™: Smart Process Applications, Q2 2013

    The 12 Smart Process App Vendors That Matter Most Today And How They Stack Up

    Smart process applications are a new and emerging category of applications designed to help CIOs and their firms improve the effectiveness of their human-centric business activities. But finding the...

    • Downloads: 631
    • Comments: 2
    • Rating:
  • For Application Development & Delivery Professionals

    Report:The Forrester Wave™: Web Content Management For Digital Customer Experience, Q2 2013

    Adobe Offers A Leading Combination Of Strategy And Resources

    Web content management (WCM) software has evolved from a set of primarily technical tools for website management into broad products and suites that support the imaginations (and needs) of digital...

    • Downloads: 1939
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  • For Enterprise Architecture Professionals

    Report:The Forrester Wave™: Multichannel Capture, Q3 2012

    Vendors Move Toward Mature Service Offerings

    If you think capture and imaging is old technology, you're correct; it has been around for more than twenty years. But there are still a lot of paper-based processes out there, and Forrester clients...

    • Downloads: 807
    • Comments: 1
  • For Enterprise Architecture Professionals

    Report:The Forrester Wave™: Managed Print Services, Q2 2012

    Vendors Move Toward Mature Service Offerings

    While many offices look modern, unplanned and unmanaged use of printers, fax machines, copiers, and scanners leads to significant waste. Managed print services (MPS) are designed to help a business...

    • Downloads: 754
    • Rating:
  • For Application Development & Delivery Professionals

    Report:The Forrester Wave™: Digital Asset Management For Customer Experience, Q2 2012

    OpenText And Autonomy Lead The Rich Media Management Pack, With ADAM Software And Adobe Close Behind

    The digital asset management (DAM) market is fragmented and in flux. With a myriad of vendors offering anything and everything under the name "DAM," application development and delivery (AD&D)...

    • Downloads: 1543
    • Rating:
  • For Enterprise Architecture Professionals

    Report:The Forrester Wave™: Enterprise Content Management, Q4 2011

    EMC, IBM, OpenText, And Oracle Lead, With Microsoft Close Behind

    In Forrester's 66-criteria evaluation of enterprise content management (ECM) vendors, we found that EMC, IBM, OpenText, and Oracle lead the pack because of their abilities to address all four...

    • Downloads: 3308
    • Comments: 4
    • Rating:
  • For Application Development & Delivery Professionals

    Report:The Forrester Wave™: Document Output For Customer Communications Management, Q3 2011

    Vendors Target Interactive Use Cases And Corporate Solutions

    In Forrester's 36-criteria evaluation of document output for customer communications management (DOCCM) vendors, we found improved product capabilities to support structured, interactive, and...

    • Downloads: 1442
  • For Application Development & Delivery Professionals

    Report:The Forrester Wave™: Web Content Management For Online Customer Experience, Q3 2011

    SDL And Adobe Lead The Way To Customer Experience Management (CXM)

    The web content management (WCM) market is in transition. Functionality to enable publishing to the Web — whether internally or externally — has become commoditized. Yet now, the WCM...

    • Downloads: 3486
    • Comments: 1
    • Rating:
  • For Application Development & Delivery Professionals

    Report:The Forrester Wave™: Enterprise Content Management Suites, Q4 2009

    Traditional Players Continue To Lead, While Microsoft Makes Inroads

    In Forrester's 70-criteria evaluation of eight enterprise content management (ECM) suite vendors, we found that IBM, Oracle, EMC, and Open Text lead due to breadth and depth of functionality and a...

    • Downloads: 3679
  • For Enterprise Architecture Professionals

    Report:The Forrester Wave™: Document Output For Customer Communications Management, Q2 2009

    No Overall Market Leader Emerges As Vendors Build Out DOCCM Capabilities

    In Forrester's 95-criteria evaluation of document output for customer communications management (DOCCM) vendors, we found no overall Leader across all segments; however, numerous Strong Performers...

    • Downloads: 1750
  • For Application Development & Delivery Professionals

    Report:The Forrester Wave™: Web Content Management For External Sites, Q2 2009

    SDL Tridion, Interwoven, And FatWire Lead, While Microsoft Makes Inroads

    Forrester evaluated 10 leading Web content management (WCM) vendors across approximately 115 criteria and found that SDL Tridion continues its leadership in enabling organizations to deliver...

    • Downloads: 3327
  • For Enterprise Architecture Professionals

    Report:The Forrester Wave™: Enterprise Content Management Suites, Q4 2007

    EMC, IBM, And Oracle Lead, With Open Text Leading Pure Plays

    Forrester evaluated 11 enterprise content management (ECM) suite vendors across approximately 60 criteria and found that IBM, EMC, and Oracle lead thanks to suite breadth and a focus on enterprise...

    • Downloads: 3405
  • For Enterprise Architecture Professionals

    Report:The Forrester Wave™: Web Content Management For External Sites, Q3 2007

    SDL Tridion Leads While Microsoft And IBM Play Catchup

    Forrester evaluated 11 leading Web content management (WCM) vendors across 190 external site content management and delivery criteria and found that European vendor SDL Tridion has established clear...

    • Downloads: 1645
  • For Marketing Leadership Professionals

    Report:The Forrester Wave™: Brand Monitoring, Q3 2006

    Nielsen BuzzMetrics And Cymfony Lead In Our Category Evaluation

    The power shift from media institutions to consumer communities means that marketers must track a diverse and growing range of influential voices. To find out how the emerging technology solutions...

    • Downloads: 556
  • For Enterprise Architecture Professionals

    Report:The Forrester Wave™: e-Forms Software, Q2 2006

    Adobe And IBM Lead In Our Lab-Based Product Evaluation

    Forrester evaluated five e-forms software vendors across approximately 100 criteria and found that Adobe and IBM are the clear market leaders. Once viewed as a necessary bureaucratic evil, forms are...

    • Downloads: 362
  • For Enterprise Architecture Professionals

    Report:The Forrester Wave™: Content-Centric Applications, Q1 2006

    FileNet, Open Text, And FatWire Lead In Our Product Evaluation

    Forrester evaluated nine leading enterprise content management (ECM) vendors and four best-of-breed ECM component vendors across 45 criteria and found that vendor offerings are as diverse as the...

    • Downloads: 244
  • For CIO Professionals

    Report:The Forrester Wave™: Message Archiving Hosted Services, Q1 2006

    Microsoft, Iron Mountain, And ZANTAZ Are Strong Performers In Our Message Archiving Hosted Service Providers Evaluation

    Firms use message archiving hosted services to help them comply with government regulations (especially in the financial services industry) and corporate communications policies as well as to...

    • Downloads: 113
  • For CIO Professionals

    Report:The Forrester Wave™: Message Archiving Software, Q4 2005

    Evaluation Of Top Message Archiving Software Vendors Across 74 Criteria

    Message archiving software can help organizations achieve regulatory and corporate policy compliance, reduce the cost of eDiscovery, and reduce storage costs through mailbox management. The top six...

    • Downloads: 86