About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.
These data charts contain the full results of Forrester's August 2012 Global SharePoint Usage Online Survey. The results indicate that weak mobile access and social computing features combined with...
Tools And Technology: The Digital Experience Delivery Playbook
Systems that support digital experiences present challenges to tech buyers, who are discovering a vast and immature market. Application development and delivery (AD&D) professionals face a...

Road Map: The Business Intelligence Playbook
In the face of rising data volume and complexity and increased need for self-service, enterprises need an effective business intelligence (BI) reference architecture to utilize BI as a key corporate...

C&C Pros Must Define The Role Of Content In The CXM Ecosystem
A new type of solution is emerging from a variety of content management, eCommerce, and marketing technology products. To manage cross-touchpoint customer experiences, vendors like Autonomy, Adobe,...
Semantics is just a fancy word for what things truly mean. Historically, semantics has been the realm of geeky information management specialists. But for business process pros, process integration...
Organize Content And Improve Dynamic Case Management
Content analytics that mines unstructured content brings to mind tricky, long projects and visions of Ph.D.'s with white coats who comb through vast collections of content on a galactic scale. Yet...
ECM And BPM Anchor The Portfolio Of Technologies That Will Improve Hospitals' Processes
Our current paper-based health information process wastes hundreds of billions of dollars annually. Transforming this into a streamlined 21st century electronic system will require moving through...
Advanced Analytics Will Drive Growth To $14 Billion By 2014
Business intelligence (BI) software is the tip of the application software pyramid. Pure functionality, no matter how sophisticated, is no longer sufficient to successfully support the changing...
Semantic Technology Is Now Ready For Increased But Focused Use
Semantic technology has been incubating for the past 10 years, but most application development professionals view it with skepticism or outright distrust, believing that the dream of semantic...
IBM's SPSS Deal Nudges Analytics Industry Toward Deeper Predictive Focus
Enterprise strategic, tactical, and operational decision-makers want to understand past and present activity but also anticipate the future to avoid being blindsided by seemingly hidden events. How...
Many enterprises lack a framework to ensure business alignment with their information management (IM) strategies. Yet sound strategy is critical for prioritizing IM investments. Business issues...
This set of data charts examines BI adoption trends from Forrester's recent Enterprise And SMB Software Survey, North America And Europe, Q4 2008.
The Forrester Perspective On SharePoint And Microsoft BI Survey Responses
By nature, business intelligence (BI) transforms raw, meaningless data into meaningful, tangible, and actionable information. But successful BI requires multiple components and steps that must be...
Our latest data shows that enterprises are slowly but surely beginning to adopt the newest BI features like open source, end-user self-service, and search-BI convergence.
Information and knowledge management (I&KM) professionals have expressed abundant interest in Microsoft Office SharePoint Server — the technology that has a little something for everyone,...
SharePoint Use Is Exploding; How To Get The Most From Its Underlying Platform
As application development managers, you may see Microsoft SharePoint as a collaboration application. But as many shops are discovering, SharePoint is also a development platform that people both...
Combining Unstructured And Structured Info Delivers Business Insight
Search and business intelligence (BI) really are two sides of the same coin. Enterprise search enables people to access unstructured content like documents, blog and wiki entries, and emails stored...
Forrester's Microsoft Office SharePoint Server (MOSS) 2007 research helps information and knowledge management (I&KM) professionals get to grips with the sometimes viral adoption of Microsoft's...
This data chart uses data from the March 2008 North American And Western European Enterprise Microsoft Office 2007 Adoption Online Survey to examine trends in adoption of Microsoft Office 2007...
Unstructured Data Is Fast Becoming A First Class Citizen
Is unstructured data ready to take a seat at the table? It's fast becoming a first class citizen with information and data managers who recognize the limitations of relying solely on structured data...