Forrester

For eBusiness & Channel Strategy Professionals

Report:Website Functionality Benchmark: European Consumer Electronics Retailers

Forrester Applies Its Website Functionality Benchmark Methodology To The Sites Of Four Specialist European Consumer Electronics Retailers

Forrester applied its Website Functionality Benchmark evaluation methodology to four European consumer electronics retailers: Best Buy UK, Currys, Darty, and Redcoon. These specialist retailers...

• Downloads: 309

For Enterprise Architecture Professionals

Report:Coming Soon: The Need To Search Video In The Enterprise

Video is not a fringe format anymore. Increasingly, information workers consume video in the workplace for training purposes, technical help, and real-time communication with colleagues and...

• Downloads: 490

For eBusiness & Channel Strategy Professionals

Report:The eCommerce Content Conundrum

Solving The Growing Content Challenge Through A Cocktail Of Solutions

Commerce organizations are drowning in content. Their catalogs have grown, the sources of the product content propagated, and site versions divide and multiply across geography, microsites, and...

• Downloads: 1327
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For Enterprise Architecture Professionals

Report:The Best And Worst Of Site Search 2010

Forrester reviewed the search functionality on the corporate Web sites of the top 50 US companies according to revenue. Almost all of the search engines executed queries very quickly, but the...

• Downloads: 943

For Marketing Leadership Professionals

Report:Case Study: Intuit TurboTax Uses Crowd Wisdom To Make Online Support Less Taxing

Intuit TurboTax used the wisdom of crowds — gleaned by analyzing how tax filers and tax preparation businesses interact with thousands of pages of support and tax code information — to...

• Downloads: 458

For Enterprise Architecture Professionals

Report:Why You Need Enterprise Strategy For Desktop Search

Information workers waste a lot of time searching for information that they already have. The daily torrent of email, calendar entries, tasks, notifications, and documents means that even the most...

• Downloads: 481

For Marketing Leadership Professionals

Report:Executive Q&A: Social Tagging For eBusiness

Answers To eBusiness Professionals' Common Questions About Social Tagging

Social tagging, a way for consumers to label and search for products and content on the Web, is now cropping up on mainstream eBusiness sites across industries, including retail, travel, financial...

• Downloads: 229