Enterprise Portals & Search

An evolution of the intranet, enterprise portals tie multiple, heterogeneous internal repositories and applications as well as external content sources and services together into a single browser-based view that is individualized to a particular user's task or role. For example, the employees in sales and marketing have information on customers, prospects, competitive intelligence, and marketing collateral in their browser view, while those in HR have resume data, skills management, benefits administration, etc. in their view. This is not to imply that this content resides in silos or that the company information is segregated, but it is a way of delivering more relevant content in context.

Refine your results

Date Range

Role

Methodology

Analyst

Industry

Region

Vendor

45 results in Reports

  • Site Search
  • For Application Development & Delivery Professionals

    Report:14 Digital Customer Experience Tools To Engage With Your Customers

    Tools And Technology: The Digital Experience Delivery Playbook

    Software platforms and applications that support digital experiences present challenges to tech buyers, who are discovering a vast and immature market. Application development and delivery (AD&D)...

    • Downloads: 1502
  • For eBusiness & Channel Strategy Professionals

    Report:Why More Banks Should Put Search On Their Secure Websites

    Online Bankers Say Search Is Important But Low In Quality, And Many Banks Don't Offer Search On Their Secure Websites

    Banks routinely upgrade and enhance their secure websites with an eye toward meeting users' needs, driving sales, and differentiating from competitors. Key decisions in this process often revolve...

    • Downloads: 192
  • For eBusiness & Channel Strategy Professionals

    Report:Must-Have Features On Banks' Secure Websites

    Understanding Consumer Use And Best Practices Can Guide Providers Toward Online Banking Success

    For banks, getting their secure websites right is critical to business success. So how can digital teams at banks ensure their websites meet or exceed user expectations? Our data shows that some...

    • Downloads: 326
  • For Application Development & Delivery Professionals

    Report:Market Overview: Site Search Technology

    A Maturing Market Is Shrinking

    Site search plays a vital role in your digital customer experience strategy. It helps improve customer self-service, increase sales conversion rates, and increase page views and site traffic....

    • Downloads: 418
  • For Application Development & Delivery Professionals

    Report:TechRadar™ For AD&D Pros: Digital Customer Experience Technologies, Q3 2013

    Landscape: The Digital Experience Delivery Playbook

    Consumers are dazzled by digital experiences that are enjoyable, innovative, and contextual. How are you going to keep up? Firms face an expanding ecosystem of technology supporting digital customer...

    • Downloads: 839
  • For CIO Professionals

    Report:Office 2013: A Breakthrough In Productivity

    Highly Integrated With A Risk Of Lock-In

    Microsoft looks to strike three very familiar chords with the release of Office 2013: mobile, social, and cloud. Each has become table stakes for enterprise software, and in order for Microsoft to...

    • Downloads: 578
  • For Enterprise Architecture Professionals

    Report:Market Overview: Enterprise Search

    Google, Microsoft, And Autonomy Face Credible Competitors

    Forrester evaluated 12 enterprise search vendors that vary widely in their brand awareness, cost, and ease of use. Google, Autonomy, and Microsoft are the most well-known names; they own a large...

    • Downloads: 1636
  • For Application Development & Delivery Professionals

    Report:Harnessing The Convergence Of Customer Experience Management Solutions

    C&C Pros Must Define The Role Of Content In The CXM Ecosystem

    A new type of solution is emerging from a variety of content management, eCommerce, and marketing technology products. To manage cross-touchpoint customer experiences, vendors like Autonomy, Adobe,...

    • Downloads: 1036
  • For Enterprise Architecture Professionals

    Report:How To Measure Search Success: Goals First, Then Metrics

    Content and collaboration professionals struggle to measure the success of search functionality on publicly facing websites and intranets. They mine through diverse data to answer questions like:...

    • Downloads: 547
  • For Enterprise Architecture Professionals

    Report:Site Search Evolves From Technical Feature To Customer Touchpoint

    Results From Forrester's Q1 2011 Site Search Online Survey

    Search on many corporate websites is an understaffed, IT-funded afterthought. But watch for the status quo to change. Two-thirds of the decision-makers Forrester surveyed will expand website search...

    • Downloads: 498
  • For Enterprise Architecture Professionals

    Report:Enterprise Search: Six Key Trends To Watch

    First-generation enterprise search was not easy to use and produced unsatisfactory results from a usability and relevance standpoint. Today's knowledge workers demand role-specific, contextual search...

    • Downloads: 1126
  • For Enterprise Architecture Professionals

    Report:Coming Soon: The Need To Search Video In The Enterprise

    Video is not a fringe format anymore. Increasingly, information workers consume video in the workplace for training purposes, technical help, and real-time communication with colleagues and...

    • Downloads: 521
  • For Enterprise Architecture Professionals

    Report:Tapping The Power Of Search-Based Applications

    To give your search program momentum, you must show how an investment in search technology helps the organization's bottom line. One-size-fits-all enterprise search deployments are often too diffuse...

    • Downloads: 520
  • For eBusiness & Channel Strategy Professionals

    Report:The eCommerce Content Conundrum

    Solving The Growing Content Challenge Through A Cocktail Of Solutions

    Commerce organizations are drowning in content. Their catalogs have grown, the sources of the product content propagated, and site versions divide and multiply across geography, microsites, and...

    • Downloads: 1418
  • For CIO Professionals

    Report:The Information Workplace Light Burns Brighter

    The Vendor Landscape Creates More Opportunity And Complexity

    When Forrester introduced the concept of the Information Workplace (IW) in 2006 it was largely a vision of the future. Since then, much has changed. The world economy has suffered a prolonged...

    • Downloads: 584
  • For Enterprise Architecture Professionals

    Report:Take Control Of Your Content

    How To Identify Nonessential Clutter To Safeguard And Make The Most Of The Content That Matters

    There's probably a lot of junk digital content in your enterprise that no one feels ready or authorized to delete. Redundant and unnecessary information sloshes around in content management systems...

    • Downloads: 648
  • For Enterprise Architecture Professionals

    Report:Got Content? You Need Information Architects

    The inability to find content, a lack of compliance, and poor customer experiences all add up to real costs. If you care about getting the right information to the right people at the right time and...

    • Downloads: 1019
  • For Enterprise Architecture Professionals

    Report:Q&A: Search Fundamentals For Information & Knowledge Management Pros

    Search administrators shouldn't expect business and technology leaders to grasp the ins and outs of information retrieval. Even people who work on intranet and Web 2.0 projects don't always...

    • Downloads: 923
  • For Enterprise Architecture Professionals

    Report:SharePoint 2010: Search Improved, But Think Twice About FAST Search Upgrade

    Microsoft recently unveiled the public beta of SharePoint Server 2010 and the public beta of FAST Search for SharePoint. Information professionals will welcome the new ability to centrally manage...

    • Downloads: 1088
  • For Enterprise Architecture Professionals

    Report:The Best And Worst Of Site Search 2010

    Forrester reviewed the search functionality on the corporate Web sites of the top 50 US companies according to revenue. Almost all of the search engines executed queries very quickly, but the...

    • Downloads: 979
  • For CIO Professionals

    Report:SharePoint Server 2010: An Evolutionary Step Toward Content-Centric Middleware

    At the SharePoint Conference in October 2009, Microsoft disclosed the full functional road map for SharePoint Server 2010. Forrester views this release as evolutionary, not revolutionary. Since its...

    • Downloads: 1605
  • For Enterprise Architecture Professionals

    Report:Collaboration, Search, And Compliance Drive 2010 ECM Investments

    Findings From Forrester's October 2009 Global Enterprise Content Management Online Survey

    Forrester recently surveyed 170 information and knowledge management (I&KM) professionals with decision-making roles in enterprise content management (ECM) about their plans for the coming year....

    • Downloads: 1180
  • For Enterprise Architecture Professionals

    Report:Enlist iWorkers In The Fight To Improve Information Access

    Information workers (iWorkers) trust the information and data they find inside their companies almost twice as much as the information and data they find on the Internet, according to Forrester's...

    • Downloads: 254
  • For eBusiness & Channel Strategy Professionals

    Report:When eCommerce Executives Should (And Shouldn't) Believe Vendor Case Studies

    Decision-Makers Need To Distinguish Between Useful Data And Propaganda

    Because of the preponderance of point solutions in the online retail world, eCommerce executives are bombarded with numerous vendor-authored case studies that claim to increase a client company's...

    • Downloads: 347
  • For CIO Professionals

    Report:Oracle WebCenter Jumps Into The Information Workplace Fray

    Oracle Will Leverage Its Applications Position To Become A Player

    For organizations with strong strategic ties to Oracle for business applications, content, and business intelligence, the Oracle WebCenter product suite has emerged as a contender in an Information...

    • Downloads: 410