Forrester Research : Topic

Enterprise Portals & Search

An evolution of the intranet, enterprise portals tie multiple, heterogeneous internal repositories and applications as well as external content sources and services together into a single browser-based view that is individualized to a particular user's task or role. For example, the employees in sales and marketing have information on customers, prospects, competitive intelligence, and marketing collateral in their browser view, while those in HR have resume data, skills management, benefits administration, etc. in their view. This is not to imply that this content resides in silos or that the company information is segregated, but it is a way of delivering more relevant content in context.

Social (14)

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Past 18 months (2)

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Google (1)
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14 results in Social

Client Inquiries
Enterprise Portals & Search

For Content & Collaboration Professionals
Client Inquiry:What Service Offerings And Synergies Exist Between Enterprise Search And BI Tools?Tools
Leslie OwensDecember 23, 2011
How do enterprise search and business intelligence (BI) tools complement each other, and what are the use cases for these? What products cover the areas of enterprise search, semantic tools,...
For Content & Collaboration Professionals
Client Inquiry:What Companies Are The Natural Language Processing Players?
Leslie OwensDecember 02, 2011
What companies are the players in natural language processing (NLP) that enhance search on websites? How do they differ from open source equivalents? Do they have APIs that allow integration with...
For Security & Risk Professionals
Client Inquiry:What Is The Best Way To Achieve Strong Authentication For Extranet Portal?
Eve MalerNovember 18, 2011
For a new extranet portal, we're looking for the best way to authenticate strongly 5,000 users all around the world. What is the best way at this time? What way is the easiest to manage?
For Content & Collaboration Professionals
Client Inquiry:What Trends Should I Consider When Building My Site Search Road Map?
Leslie OwensSeptember 29, 2011
I am developing my on-site search road map. What trends are on the horizon?
For Enterprise Architecture Professionals
Client Inquiry:The Relationship Between Text Analytics And CSR Data Entry
Leslie OwensSeptember 29, 2011
I'd like to know more about how text analytics works in the context of "reading" CSR rep typed-in comments when customers call in with issues. How does text analytics fit into a data strategy?
For Enterprise Architecture Professionals
Client Inquiry:Choosing An Enterprise Search Engine
Leslie OwensAugust 01, 2011
When selecting an enterprise search engine, what criteria should be used?
For Enterprise Architecture Professionals
Client Inquiry:SharePoint Search In The Internet Space
Leslie OwensJune 01, 2011
What are the pitfalls surrounding SharePoint Search in the Internet space, especially in regard to Office 365?
For Enterprise Architecture Professionals
Client Inquiry:Google Search And Data Privacy
Leslie OwensApril 01, 2011
Our scientists/researchers are putting sensitive searches in to Google's search engine. We are concerned that Google may be able to track search results and might sell the information. How does...
For Customer Experience Professionals
Client Inquiry:Customer Portal Adoption
Elizabeth BoehmMarch 08, 2011
I am trying to find out some information/statistics on customer portal adoption. For example, what is the percentage of users who have registered for and use self-service portals such as online...
For Enterprise Architecture Professionals
Client Inquiry:Using Analytics For Profile Information Generation
Leslie OwensDecember 21, 2010
What are people using for analysis of profile information generation? Specifically, what systems support natural language use techniques for developing profile information about individuals or...
For Customer Experience Professionals
Client Inquiry:The Importance Of Search Functionality Within Websites
Ron RogowskiDecember 21, 2010
I would like to know how important robust search capability is within websites. What is the perceived value? Is it an important feature that needs an investment? Where does search rank as a core...
For CMO Professionals
Client Inquiry:Using Streaming Video On A Company Intranet
James L. McQuiveySeptember 28, 2010
We are developing an intranet video-on-demand strategy internally; in parallel, we are exploring solutions that provide streaming media that can be used for the intranet as well as the Internet....
For Customer Experience Professionals
Client Inquiry:Patient-Provider Portal In Healthcare
Elizabeth BoehmSeptember 01, 2010
What (current and potential) features do patients/providers want to have in a patient-provider portal? How are these features ranked? What do patients/providers look for in their...
For Application Development & Delivery Professionals
Client Inquiry:How Do Companies Use Unstructured Data?
James Kobielus G.July 08, 2010
Inquiry after reading Forrester's August 14, 2009, "Case Study: ACT! By Sage Uses Social Media To Transform The Customer Experience" report. How are companies using unstructured data like call center...

Search

Enterprise Portals & Search

Refine your results

Date Range

Role

Analyst

Topics

Industry

Vendor

For Content & Collaboration Professionals

Client Inquiry:What Service Offerings And Synergies Exist Between Enterprise Search And BI Tools?Tools

For Content & Collaboration Professionals

Client Inquiry:What Companies Are The Natural Language Processing Players?

For Security & Risk Professionals

Client Inquiry:What Is The Best Way To Achieve Strong Authentication For Extranet Portal?

For Content & Collaboration Professionals

Client Inquiry:What Trends Should I Consider When Building My Site Search Road Map?

For Enterprise Architecture Professionals

Client Inquiry:The Relationship Between Text Analytics And CSR Data Entry

For Enterprise Architecture Professionals

Client Inquiry:Choosing An Enterprise Search Engine

For Enterprise Architecture Professionals

Client Inquiry:SharePoint Search In The Internet Space

For Enterprise Architecture Professionals

Client Inquiry:Google Search And Data Privacy

For Customer Experience Professionals

Client Inquiry:Customer Portal Adoption

For Enterprise Architecture Professionals

Client Inquiry:Using Analytics For Profile Information Generation

For Customer Experience Professionals

Client Inquiry:The Importance Of Search Functionality Within Websites

For CMO Professionals

Client Inquiry:Using Streaming Video On A Company Intranet

For Customer Experience Professionals

Client Inquiry:Patient-Provider Portal In Healthcare

For Application Development & Delivery Professionals

Client Inquiry:How Do Companies Use Unstructured Data?

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