Forrester

For Infrastructure & Operations Professionals

Blog:The Rise, Fall, And Rise Of Software Asset Management: It’s More Than Just A “Good Thing To Do”

To describe software asset management as “red hot” right now might be an overstatement, but it is definitely at the top end of very warm. Three things have spurred me to write this quick...

For Infrastructure & Operations Professionals

Tool:Demand Emerges For As-A-Service And Managed Service Delivery Models

For Infrastructure & Operations Professionals

Blog:Dell Joins The ARMs Race, Announces ARM-Based 'Copper' Server

Earlier this week Dell joined arch-competitor HP in endorsing ARM as a potential platform for scale-out workloads by announcing “Copper,” an ARM-based version of its PowerEdge-C dense...

For Infrastructure & Operations Professionals

Report:Wake-Up Call: You Aren't Ready For A Disaster

Spending, Testing, And Maintenance Of DR Plans Are Down, But Confidence Levels Are Up

How would you rate your ability to recover your data center in the event of a site failure or a disaster? The vast majority of your peers surveyed in a 2010 joint Forrester Research/Disaster Recovery...

• Downloads: 584

For Infrastructure & Operations Professionals

Report:Role Overview: I&O Release Manager

Ensuring Uninterrupted Service Availability And Performance

Service management promises to reorganize infrastructure and operations (I&O) to provide better value to the business. But, there's a catch. The service must be designed, transitioned, and delivered...

• Downloads: 423

Discussion:Template For Developing The IT Service Management And Automation Strategic Plan

For Infrastructure & Operations Professionals

Blog:The Cloud Computing Market Grows Up

Mark this date. While it isn't an anniversary of anything significant in the past, it is a day where our beloved cloud computing market showed significant signs of maturing. Major announcements...

For Infrastructure & Operations Professionals

Blog:The Need For Speed – GPUs Emerge As Mainstream Accelerators

It’s probably fair to say that the computer community is obsessed with speed. After all, our people buy computers to solve problems, and generally the faster the computer, the faster the...

For Infrastructure & Operations Professionals

Blog:HP And Intel Announce Poulson And New Integrity Servers – Great News For A Select Few

On Tuesday November 8, after more than a year of pre-announcement disclosures that eventually left very little to the imagination, Intel finally announced the Itanium 9500, formerly known as Poulson....

Discussion:Develop An IT Service Management And Automation Strategic Plan

For Infrastructure & Operations Professionals

Blog:Fujitsu – Ready To Play In North America?

Fujitsu? Who? I recently attended Fujitsu’s global analyst conference in Boston, which gave me an opportunity to check in with the best kept secret in the North American market. Even Fujitsu...

Discussion:Mobile VoIP app/dialer for iPhone, iPad, Android

Looking for a solution to provide access to the Cisco enterprise VoIP system from mobile devices -- where the dialer is assigned an internal externsion and allows users to dial anyone indoes the...

For Infrastructure & Operations Professionals

Blog:Join Us July 27th In San Francisco For An iPad App Strategy Workshop!

More than 90,000 iPad-only apps are available today. Forrester clients in a wide range of industries — media, software, retail, travel, consumer packaged goods, financial services,...

For Infrastructure & Operations Professionals

Tool:A Simple Unified Communications Checklist Ensures A More Integrated UC Strategy

For Infrastructure & Operations Professionals

Tool:More Than Half Of Companies Agree That They Can Make A Good UC Business Case

For Infrastructure & Operations Professionals

Report:Building The Business Case For A Bring-Your-Own-Device (BYOD) Program

Business Case: The Workforce Enablement Playbook

This report outlines Forrester's guidance for developing a business case to justify a BYOD program to support your workforce computing strategy. Supporting the growing number and increasing diversity...

• Downloads: 772

For Infrastructure & Operations Professionals

Blog:Are Former Employees Still Calling On The Company Dime?

Cutting telecom costs continues to sit as a top priority in most European and North American organizations. However, the proliferation of mobile devices poses numerous challenges when coping with...

For Infrastructure & Operations Professionals

Report:Voice Of The Customer: The Good, The Bad, And The Unwieldy Of DCIM Deployments

Customers Achieve ROI, But Configuration Is More Difficult Than Expected

Data center infrastructure management (DCIM) is rapidly emerging as a solution to help IT infrastructure and operations (I&O) professionals improve data center operations and management. As...

• Downloads: 127

For Infrastructure & Operations Professionals

Client Inquiry:Application Dependency Mapping Tools

Is there a software solution that can perform system application decomposition or reverse engineering? The tool optionally would be able to document all enterprise applications as part of this effort.

For Infrastructure & Operations Professionals

Blog:Marissa Mayer’s Move To End Working From Home At Yahoo! Isn't Completely Unusual

Yahoo! CEO Marissa Mayer made a splash in the news by changing the company’s policy on working from home. In a memo leaked to All Things D, Yahoo! told its employees: “To become the...

Discussion:VoIP Availability

Having completed a VoIP implementation this summer, I'm curious what expectation (SLA) I should be benchmarking against for availability of our voice systems? Does one include all voice systems...

For Infrastructure & Operations Professionals

Blog:SDN, Cloud, And Automation Need A Controller, System, And Sensor

After Hurricane Sandy forced the closure of the NYSE, the market opened up a week ago Wednesday morning with Riverbed’s stock price plunging 20%, while some financial analysts...

Discussion:TechRadar

For Infrastructure & Operations Professionals

Blog:Automation: Is It The Only Way For IT To Really “Do More With Less”?

The changing business and IT landscapes bring increased demand for IT (or IT services) AND increasing complexity. The slide below (a tweaked version of a genuine Glenn O’Donnell original)...

For Infrastructure & Operations Professionals

Blog:The Era Of Now And The Age Of The Customer — Why Resiliency Is More Critical Than Ever

We live in the era of NOW. If a website takes too long to load, or doesn't load at all, we will move on in a matter of milliseconds. If an ATM can't dispense cash — unacceptable....