Forrester

For CIO Professionals

Tool:Virtualization Will Continue To Grow In APEJ

For Sourcing & Vendor Management Professionals

Report:Identify Your Current State As A First Step To Best-Practice Telecoms And Mobility Sourcing

Assessment: The Telecommunications And Mobility Sourcing Playbook

A potentially challenging but important first step in establishing a best-practice sourcing strategy for telecommunications and mobility services involves identifying the current state of your...

• Downloads: 247

For CIO Professionals

Report:US Tech Market Outlook For 2013 And 2014: Better Times Ahead

We Forecast 6% ICT Spending Growth For Both Years

US CIOs remain torn between their need to invest in new mobile, cloud, and smart technologies and their fear of encountering economic doldrums (or worse). Over the past two and a half years, these...

• Downloads: 335

For Infrastructure & Operations Professionals

Report:Master The Eight Disruptors That Will Transform Business Technology Resiliency In 2013

Landscape: The Business Technology Resiliency Playbook

This report defines and dissects the intersections and future directions of the solutions that make up the business technology (BT) resiliency landscape. It also identifies and catalogs the vendors...

• Downloads: 401
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For CIO Professionals

Tool:Desktop Virtualization, While Immature At Present, Is Set For Strong Growth In APEJ

For CIO Professionals

Tool:Large Vendors' US Revenue Projections Still Cautious For 2010

For CIO Professionals

Report:Info Workers Will Erase The Boundary Between Enterprise And Consumer Technologies

The Info Worker Population Will Grow From 555 Million To 865 Million By 2016, With Growth Markets Leading The Way

Employees that use Internet-connected computing devices for work — info workers — will trample the boundary between work and personal spheres. In this report, we summarize how it came to...

• Downloads: 419
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For CIO Professionals

Report:Forrsights: IT Budgets And Priorities In 2013

Mobility And Analytics Drive Spending Growth Despite Business Pessimism

What are the 2013 budget plans and priorities for CIOs and other IT decision-makers? Forrester's Forrsights Budgets And Priorities Tracker Survey, Q4 2012 provides insight on the 2013 tech buying...

• Downloads: 410
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For CIO Professionals

Report:The State Of Workforce Technology Adoption: Global Benchmark 2012

Strategic Planning Forrsights For CIOs

CIOs are responsible for the technology tools and services that make employees productive and successful at work. Too often, the CIO organization must make decisions about devices, software licenses,...

• Downloads: 234

For Infrastructure & Operations Professionals

Report:Case Study: A Revolutionary Change Within Cisco IT Helps Manage IT's Value-Add

How Service Portfolio Management Transitioned Cisco IT To A Partner Player

Cisco's CIO and several of her IT leaders introduced an IT-wide change in how they manage their organization and communicate their performance both within and outside of the IT organization. The...

• Downloads: 298

For Application Development & Delivery Professionals

Report:Cloud Computing Market Dynamics In MEA: United Arab Emirates

This document provides an overview of cloud computing in the United Arab Emirates (UAE) for vendor strategists. There is a focus on cloud adoption trends and demand drivers, benefits and concerns,...

• Downloads: 23
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For Sourcing & Vendor Management Professionals

Report:Understanding The Diversity In Offshore Infrastructure Management Services

The current trend toward shorter, asset-light deals allows offshore providers to compete with the global majors on a more equal footing for all but the largest infrastructure outsourcing (ITO) deals....

• Downloads: 548

For Application Development & Delivery Professionals

Tool:TechRadar™: Contact Center Technologies, Q3 2011

For CIO Professionals

Report:Tech Vendor Outlook For The US In 2012 To 2013

Software And IT Consulting Services Have The Best Prospects

The US tech market outlook for vendors is looking brighter for 2012 and 2013, with the US tech market projected to grow by 7.5% in 2012 (7.1% including telecommunications services) and even faster in...

• Downloads: 931
• Comments: 1
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For Sourcing & Vendor Management Professionals

Tool:SaaS Capabilities Assessment: Sourcing Maturity

For CIO Professionals

Report:Cloud Computing Market Dynamics In The Middle East And Africa (MEA): Regional Overview

This document provides an overview of cloud computing in the Middle East and Africa (MEA) for vendor strategists. The report will allow vendor strategists to understand cloud-related market trends...

• Downloads: 33

For Infrastructure & Operations Professionals

Report:IT Infrastructure And Operations: The Next Five Years

The Cloud On IT's Horizon

Interest in cloud technology and cloud economics abounds. While the technology delivers immediate reductions in capital costs, Forrester believes that cloud computing's greatest benefits will come...

• Downloads: 3262

For Sourcing & Vendor Management Professionals

Report:ANZ Data Center Study: End User Result Analysis

The primary objective of this document is to provide a comprehensive background of Australia and New Zealand data center market dynamics. It provides an end user perspective to enable vendor...

• Downloads: 41

For Marketing Leadership Professionals

Tool:Tablet Buyers Are Heavy Online Media Consumers

For Infrastructure & Operations Professionals

Report:Sustain Service Management And Automation Funding

Business Impact: The Service Management And Automation Playbook

This report outlines Forrester's solution to help IT infrastructure and operations (I&O) leaders understand the business and IT impact of service management and automation (SMA). Building the...

• Downloads: 418
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For Infrastructure & Operations Professionals

Client Inquiry:How Should We Structure Our IT Service-Level Agreements (SLAs)?

We want to get the business involved and make sure that the business owners agree that our IT service SLA is good. How should we measure this and hold everyone accountable? What should we measure...

For CIO Professionals

Tool:There Are Significant Expectations Of Savings From Virtualization In APEJ

For Infrastructure & Operations Professionals

Report:Source Effective Service Management And Automation Capabilities

Build/Buy Capabilities: The Service Management And Automation Playbook

This Forrester report provides infrastructure and operations (I&O) leaders and teams with a methodology to source their tools for effective service management and automation (SMA). This is...

• Downloads: 1126
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For Infrastructure & Operations Professionals

Report:Disaster Recovery Exercises Fall Short Of The Finish Line

It's Time To Get Back In Shape With These 10 Tips For Improved Drills

If you woke up tomorrow and someone or something compelled you to run a marathon, how would you fare? It's highly doubtful that you would successfully run the 26.2 miles without months of training,...

• Downloads: 364

For Infrastructure & Operations Professionals

Tool:TechRadar™: Growth Phase Technologies