The Business Of IT: Visible Process Improvement

May 2-5, 2005 Dallas, Texas

Agenda & Speakers

May 2   May 3   May 4   May 5  

8:00 a.m.-6:00 p.m.
Event Registration Open

 

12:00-2:00 p.m.
Welcome Reception In The Technology Showcase

 

2:00-2:45 p.m.
Setting The Stage: The GigaWorld 2005 Research Themes

Mike Gilpin Vice President, Research Director Forrester Research, Inc.

Merv Adrian Senior Vice President Forrester Research, Inc.

 

2:45-3:15 p.m.
Welcome And Introduction

George F. Colony Chairman, Chief Executive Officer, and Acting Chief Financial Officer Forrester Research, Inc.

 

3:15-3:55 p.m.
Technology At Bank Of America: Partnering For Customer Delight, Innovation, And Business Growth

Barbara J. Desoer Global Chief Technology, Service and Fulfillment Executive Bank of America

 

3:55-6:05 p.m.
Track Sessions

3:55-4:15 p.m. — Intermission
4:15-5:05 p.m. — Sessions
5:05-5:15 p.m. — Intermission
5:15-6:05 p.m. — Sessions

 

6:05-8:00 p.m.
Reception In The Technology Showcase

May 2   May 3   May 4   May 5