Transforming Multichannel Finance |
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October 15-16, 2003
London
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Overview
Cost: clients ¿2295; nonclients ¿2495.
To register: Please complete this PDF and fax it to the European Events team at +31 20 305 4343. If you have any questions about registration, call +31 20 305 4848.
Having spent up to hundreds of million euros in technologies like enterprise portals, consumer self-service, and online transaction processing, Europe's finance firms are finally starting to reap the benefits of their investments -- with, for example, a majority reporting online profitability by mid-2002. But the continuing market downturn raises the bar: Firms must fight on all fronts and bring cost savings along with increases in share of wallet. Forrester believes that the key to meeting this challenge lies in accelerating multichannel integration -- which 65% of firms don't expect to achieve before 2005 or later.
This 6th annual Financial Services Forum Europe will provide guidance and best practices on how to create new, more profitable cross-channel customer experiences. Over the course of two days, the Forum will address the strategic vision of the future of financial services and identify the technologies that firms can use today to help them reach this goal. Plus, new this year: separate marketing and IT tracks will run on both days allowing attendees to drill down on the issues specific to them.
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Peter Johansson
CFO & Head of Corporate Planning
Sampo |
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