FEBRUARY 3

6:00-8:30 p.m.
Registration And Technology Showcase Reception

FEBRUARY 4

7:30-8:30 a.m.
Registration/Continental Breakfast/Technology Showcase

8:30-8:50 a.m.
Setting The Stage

Ted Schadler Vice President Forrester Research, Inc.

8:50-9:25 a.m.
Wake Up To Web Services

• What's a Web service, anyway?
• Why should you care?

David Truog Principal Analyst Forrester Research, Inc.

9:25-10:00 a.m.
The Internet (And The X-Internet): Still Not Good Enough!

• How is GM driving Web services standards for the auto industry?
• How do you manage the inherent risks of using Web services?

Richard Taggart Director, Enterprise Technology Architecture Integration and Standards General Motors

10:00-10:30 a.m.
Morning Break/Technology Showcase

10:30-11:05 a.m.
Web Services Drive CRM Success

• How are leading firms using Web services to delight customers?
• What are the returns?

Bob Chatham Principal Analyst Forrester Research, Inc.

11:05-11:40 a.m.
How To Adopt Radical Technologies

• How will BP use Web services?
• What are the business gains and risks?

John S. Leggate Group Vice President, Digital Business BP

11:40 a.m.-12:30 p.m.
Lunch

12:30-1:15 p.m.
Dessert/Technology Showcase

1:15-1:50 p.m.
Beyond Web Services

• Will Web services reignite technology spending?
• How can firms ensure Web services interoperability?

Greg Papadopoulos Senior Vice President and CTO Sun Microsystems

1:50-2:25 p.m.
Enterprise CRM Solutions And Web Services

• How will firms create single views of their customers?
• What impact will Web services have on CRM?

Roger Siboni President and CEO E.piphany

2:25-2:55 p.m.
Afternoon Break/Technology Showcase

2:55-3:30 p.m.
Unlocking The Potential Of Your Trading Network

• How will Web services change supplier collaboration?
• Which industries will lead adoption of Web services?

Lori Mitchell-Keller Senior Vice President, Technology Strategy Manugistics

3:30-4:05 p.m.
Web Services: Technology Between Enterprises

• What is the impact of Web services on enterprise applications?
• How will Web services streamline procurement?

Dennis H. Jones Vice Chairman, President, and COO Commerce One

4:05-4:45 p.m.
Industry Speaker Debate: Where Should Firms Place Bets For Early Web Services ROI?

Dennis H. Jones Vice Chairman, President, and COO Commerce One

Roger Siboni President and CEO E.piphany

Lori Mitchell-Keller Senior Vice President, Technology Strategy Manugistics

4:45-5:00 p.m.
Day One Summary

Ted Schadler Vice President Forrester Research, Inc.

6:00-9:00 p.m.
Special Event
All attendees, speakers, and exhibitors are invited to join us for a picture-perfect Western evening at the Jokake Inn. Experience firsthand the beauty of a desert sunset and panoramic views of Camelback Mountain. Guests will enjoy an authentic Western cookout and entertainment by a local country and western band. The Jokake Inn is conveniently located on-site at The Phoenician.

FEBRUARY 5

7:00-8:00 a.m.
Continental Breakfast/Technology Showcase

8:00-8:10 a.m.
Introduction

Ted Schadler Vice President Forrester Research, Inc.

8:10-8:45 a.m.
Web Services Revamp Supply Chains

• How will Web services transform complex supply chains?
• How do you get started?

Bruce D. Temkin Vice President, Practice Director of Financial Services Forrester Research, Inc.

8:45-9:20 a.m.
Distributed Problem Solving: Adaptive, Self-Configuring Supply Chains

• What is technology's role in optimizing business results?
• Which industries and firms are succeeding?

Stuart A. Kauffman, M.D. Chief Scientific Officer and Chairman BiosGroup

9:20-9:55 a.m.
Mastering Business Integration

• How do Web services unlock existing technology investments?
• What's the role of technology in business integration?

Phillip Merrick Founder, Chairman, and CEO webMethods

9:55-10:30 a.m.
Morning Break/Technology Showcase

10:30-11:05 a.m.
Which Web Services Vendors?

• How do you make sense of the Web services vendor landscape?
• What's the Web services implementation road map?

Frank E. Gillett Vice President Forrester Research, Inc.

11:05-11:40 a.m.
The Web Services Tipping Point

Rod A. Smith Vice President, Emerging Technologies, Software Group IBM

11:40 a.m.-12:15 p.m.
Building Solutions With XML-Based Web Services

John Shewchuk .NET Architect Microsoft

12:15-12:30 p.m.
Forum Summary

12:30-2:00 p.m.
Lunch