MAY 22

6:00-8:30 p.m.
Networking Dinner

MAY 23

7:30-8:30 a.m.
Registration/Continental Breakfast/Technology Showcase

8:30-8:35 a.m.
Welcome

Michael E. Gazala Senior Vice President, Data Forrester Research, Inc.

8:35-8:50 a.m.
Setting The Stage

Christopher Mines Senior Vice President, Research Forrester Research, Inc.

8:50-9:30 a.m.
Displacement Will Reshape The Telecom Business

• What is the size and shape of telecom service displacement?
• What customer benefits will drive displacement?
• What strategies will carriers offer to retain customers?

Charles S. Golvin Principal Analyst Forrester Research, Inc.

9:30-10:10 a.m.
Telecom Evolution: Opportunities In A Time Of Change

• What technologies will enable service bundling?
• How should companies coordinate across multiple services and applications?
• What role will circuit networks play?

Ross K. Ireland Senior Executive Vice President-Services SBC Communications

10:10-10:40 a.m.
Morning Break/Technology Showcase

10:40-11:20 a.m.
Wires Displacing Wires

• What are the challenges cable companies face with delivering phone service?
• How valuable is the bundle?
• What role does regulation play in support of a competitive deployment?

Kevin Casey Executive Vice President -- Operations AT&T Broadband

11:20 a.m.-12:00 p.m.
Migration And Displacement Of Private Networks

• How has the Internet displaced traditional services?
• What are telecom customers asking for?
• How will telecom firms confront displacement?

Brian Brewer Senior Vice President and Chief Marketing Officer WorldCom Group

12:00-12:45 p.m.
Topic Table Lunch/General Lunch

12:45-1:30 p.m.
Business and Consumer Technographics Dessert Session/Technology Showcase

1:30-2:10 p.m.
Capitalizing On Displacement

• What are the right investments to capitalize on displacement?
• How do you make changes without impacting customers?
• How do carriers link disparate networks?

Carl D. Howe Principal Analyst Forrester Research, Inc.

2:10-2:40 p.m.
Moving Mobile Into The Mainstream*

• What business applications will be available on wireless networks?
• How will mobile services improve business users' connectivity?
• What impact will 2.5G and 3G have on displacement?

Don Boerema Senior Vice President, MultiMedia Subsidiary (MMS) AT&T Wireless

2:40-3:10 p.m.
Leading With Wireless*

• What role does wireless play today?
• To what extent will wireless replace wireline services?
• How can carriers survive displacement?

*Mr Boerema and Mr. Cremona will join for a Q&A session following Mr. Cremona's presentation.

Richard S. Cremona President, Business Sales SprintPCS

3:10-3:50 p.m.
Smart Mobile Devices: Displacement Or Evolution

• How will the way consumers communicate change with displacement?
• What will define a successful telecom service provider in 2010?
• What role will mobile play in mobility?

John Pollard Director of Strategy, Mobility Group Microsoft

3:50-4:00 p.m.
Wrap-Up

Christopher Mines Senior Vice President, Research Forrester Research, Inc.

4:00-6:00 p.m.
Networking Reception