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Corporate blogs let companies reach out to their consumers and foster collaboration within the organization. If your company is thinking of starting a corporate blog, then Forrester's Wave™ evaluation of corporate blogging platforms can help you pick the right vendor.
Two-thirds of marketers say that they play a lead role in buying technology. To win their business, vendors must learn the marketing lingo, help marketers prove ROI, and reconsider benefits-based pricing structures.
Forrester's Consumer Forum 2006: Humanizing The Digital Experience will feature C-level speakers from McDonald's, Discover Financial Services, MIT's Media Lab, and NASCAR, as well as Forrester's Christine Spivey Overby, Henry Harteveldt, and Harley Manning. The Forum will take place from October 24-25 at Chicago's Palmer House Hilton.
Mark your calendars!
The Essentials Of Search Engine Marketing
August 2-3, 2006, Cambridge, Mass.
Making B2B Marketing Work
September 14, 2006, Cambridge, Mass.
Social Computing: Tapping Into The Power Of Connected Customers
October 23, 2006, Chicago
For details, contact Forrester Events at events@forrester.com.
The State Of Consumers And Technology: Benchmark 2006
by Ted Schadler and Charlie Golvin
Reinventing The Marketing Organization
by Peter Kim
The Battle For Beltshare
by Charlie Golvin
The Marketing/IT Gulf Narrows
by Elana Anderson
Marketing Technology Adoption 2006
by Elana Anderson
Why Game Marketing Matters
by Shar VanBoskirk
Google Checkout Supports Its Search Business
by Charlene Li
UK Online Consumers: A Social Computing Snapshot
by Paul Jackson
To succeed with search marketing, B2B firms must master tactics like keyword advertising, organic rankings, and profiling buyers by their information-seeking behavior and motivations.
Sixteen percent of North American households have a home network, up 80% from 2005. Adoption of broadband and new PCs drives current home network adoption. But entertainment devices will drive future trends of the home network connection.
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Evidence Of A TV Ad Drop
Marketers are losing faith in the power of TV, and as a result, they are pumping less ad spending into the channel. In a joint survey with the Association of National Advertisers, Forrester found that more than three-fourths of national advertisers think that traditional television commercials have become less effective in the past two years. Merrill Lynch analysts predict that upfront spending increased only 3% this year, compared with an estimated 8% increase last year.
What's Behind The TV Ad Drop?
A handful of shifts are creating downward pressure on TV ad spend.
1. Changing TV ratings measurements. DVRs are changing how 13 million American households watch television today, and they will reach another 52 million American households within the next five years. DVR users report skipping 92% of the ads in recorded programming. In this year's upfront (ad selling market), TV advertisers avoided having to pay networks for CPMs in recorded programs. But this may change in November when Nielsen begins delivering average commercial ratings for programs.
What it means for advertisers: Nielsen's new measurements will reduce the guesswork (and the risk) of upfront 2007, as well as making it easier to target ads by average commercial ratings among different demographic groups.
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2. Changing media consumption patterns. Consumers no longer focus their attention only on their TV while they sit on the couch -- they're also online, talking on the phone, or reading a newspaper. And multitasking behavior is on the rise, threatening to fragment consumer attention even more and making TV ads increasingly less effective. Consumers are also tending to spend more time on the Internet than watching TV. This is especially true of young consumers, which means that this trend will likely continue. Gen Yers (ages 18-26) spend 12.2 hours online per week and 10.6 hours watching TV, compared with Older Boomers (ages 51-61), who spend 6.6 hours online and 13.7 hours watching TV.
What it means for advertisers: Marketers will shift spending from TV to online ads and marketing technology platforms such as marketing automation and contact optimization. Standalone TV ads -- without a connection to the Internet or a word-of-mouth campaign -- will be less effective than ever.
3. New alternatives for advertisers. Advertisers in the know -- like the three-fourths of respondents who have taken notice of TV ads' decreasing effectiveness -- are turning to alternative and emerging ways of reaching consumers using the Internet and other connected channels like mobile. Word-of-mouth, blogging, and advergaming campaigns allow the customer to interact with the brand and can create trust and loyalty. Ads that invite consumers to participate create more lasting impressions than the passing 30-second spot.
What it means for advertisers: More marketers will tap new online channels that open lines of communication with their consumers -- as General Motors has done with its FastLane blog and Procter & Gamble has accomplished with its Vocalpoint social networking site. A left-brain approach to marketing planning can help you determine a marketing mix that will best suit your target audience by incorporating emerging interactive channels.
What The TV Ad Drop Means For Networks
DVRs, video on demand (VOD), and fragmented consumer attention mean that networks, which are already receiving declining upfront ad revenue, will have to think differently about TV ads. Networks should promote different approaches to help marketers tackle their problems and make TV ads more effective.
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For VOD: Traditional, 30-second spots that continue on to long-form showcases via ad links will create a dual-stage model for revenue based on CPM and click-throughs.
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For DVRs: Quick, flashy TV spots that are impossible to digest in real time (like Sprite's "sublymonal" campaign) will encourage DVR users to stop, rewind, and re-watch in slow motion and will discourage ad-skipping.
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For fragmented attention: Multichannel campaigns can link your TV spot to a Web site or mobile text number where a consumer might enter a sweepstakes, request a coupon, or send a branded postcard to a friend.
In the coming weeks, look for new research on mobile messaging, digital rights management, the value of video, video players for media companies, user interface design, and media site design.
Best,
Chris Charron
Vice President, Research Director
Devices, Media, & Marketing Research
P.S. If you'd like to suggest research for us to write or if there are data points you're looking to track down, feel free to drop me a line anytime at chrischarron@forrester.com.
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