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Forrester's Latest Telecommunications Research

US Mobile Forecast, 2009 To 2014
Growth Will Continue Despite Looming Subscriber Saturation
November 6, 2009 , 8 pages
by Charles S. Golvin, Seth Fowler
Mobile phones and networks have reached near-ubiquity in the US. Despite a paucity of new subscribers to sell service to, mobile operators will continue to reap the benefits of the advance of their technology over the coming five years. Postpaid subscriptions will continue to dominate, though slightly less so than today as an expanding range of prepaid options appeal to both new and existing subscribers. The inexorable shift in operator revenues from voice to data will continue as the number of mobile Net users more than doubles by 2014. Third-generation (3G) phones will form the majority of phones, comprising more than 80% of the installed base by 2014.

The State Of Enterprise IT Services: 2009
Business Data Services North America And Europe
November 6, 2009 , 29 pages
by Pascal Matzke, John C. McCarthy
As the global economic downturn continues to put pressure on IT budgets, companies are taking a variety of measures to get more value for the money spent on IT services. But unlike the last recession in 2001 to 2002, when outsourcing and offshoring benefitted from strong anticyclical growth, the picture is much more mixed this time in terms of spending plans. This document summarizes the key highlights from Forrester's Enterprise IT Services Survey, North America And Europe, Q2 2009, which offers deeper insights into enterprise spending behavior for IT services and outsourcing.

Technographics® Survey Highlights: The Triple-Play Landscape In Canada
November 5, 2009
by Joost van Kruijsdijk
This highlight deck summarizes the key findings related to devices and bundling from Forrester's North American Technographics Telecom And Devices Online Survey, Q3 2009 (Canada). This is the second survey highlight in a series from the North American Technographics Telecom And Devices Online Survey, Q3 2009 (Canada).

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