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Acquity Group is a leading global Brand eCommerce and digital marketing company creating award-winning digital experiences for global brands. Our multi-disciplinary approach brings together strategy, design, and technology to create brand-unique experiences that build firm customer relationships. Acquity Group works with leading brands like Adobe, AT&T, General Motors, Motorola, and Saks Fifth Avenue through offices in North America and Asia.

Autonomy, an HP Company, is a leader in software that processes human information, or unstructured data, including social media, email, video, audio, text and web pages, etc. Autonomy's product portfolio helps power companies through enterprise search analytics, business process management and OEM operations. Autonomy also offers information governance solutions, as well as marketing solutions that help companies grow revenue, such as web content management, online marketing optimization and rich media management.

Founded in 2005, EffectiveUI focuses on elevating the human experience to transform business. We navigate complex problems to deliver meaningful digital products when no one else can. EffectiveUI works with today's top brands - including Boeing, Discovery Channel, eBay, GE, Microsoft, National Geographic, Water For People and Wells Fargo - to build exceptional products that drive business performance and brand affinity. We engage not only as creators, but also as educators, consultants and experts embedded on in-house teams.

As a pioneer in customer experience analytics, ForeSee continuously measures satisfaction across customer touch points and delivers critical insights on where to prioritize improvements for maximum impact. Because ForeSee's superior technology and proven methodology connect the customer experience to the bottom line, executives and managers are able to drive future success by confidently optimizing the efforts that will achieve business and brand objectives. The result is better business for companies and a better experience for consumers.

IBM® Tealeaf® is a leading provider of digital customer experience management (CEM) and customer behavior analysis solutions. IBM Tealeaf CEM solutions enable companies to better understand the "œwhy" of a customer'™s online and mobile interactions to enhance the customer experience. IBM Tealeaf CEM solutions extend IBM's quantitative web and digital analytic capabilities in Coremetrics and Unica solutions with qualitative analytics capabilities to record, replay and analyze a customer's digital interactions.

In the age of the customer, Customer Experience (CX) has become the key way to differentiate your brand, or risk damaging your brand! We all know that your customer is going to have SOME kind of experience, good, bad or indifferent, every time they interact with your company. These interactions span the entire customer lifecycle across marketing, commerce, sales, and service. What makes all of this even trickier is that customers get to choose the channel, device and time that they choose to engage with you. With the world's most complete CX footprint, only Oracle can connect every engagement your customer has with your brand.

SapientNitro, part of Sapient, is a new breed of agency redefining storytelling for an always-on world. We’re changing the way our clients engage today’s connected consumers by uniquely creating never-ending stories across brand communications, digital engagement, and omni-channel commerce. We call it Storyscaping, where art and imagination meet the power and scale of systems thinking. We partner with industry-leading clients such as Chrysler, Citi, The Coca-Cola Company, Lufthansa, Target, and Vodafone, in cities across The Americas, Europe and Asia-Pacific.

SDL enables global businesses to enrich their customers'€™ experience through the entire customer journey. SDL's technology and services help brands to predict what their customers want and engage with them across multiple languages, cultures, channels and devices. SDL has over 1,500 enterprise customers, 400 partners and a global infrastructure of 70 offices in 38 countries. 42 out of the top 50 brands work with SDL.

As people spend more time and money across web, mobile and social channels, CMOs, marketers, and publishers need to rethink how they engage and compete for customers in the digital age. Adobe® Experience Manager, part of the Adobe Marketing Cloud, is a solution which empowers organizations to transform how they create, manage, measure and optimize personalized experiences to effectively -- build brand. drive demand. extend reach.

Andrew Reise Consulting is a leading provider of customer experience solutions. We work with clients to build and deliver customer experience strategies tailored to enhance the full customer lifecycle. Our strategy development offering is built on decades of experience working with Fortune 500 companies across industries to grow broader, deeper, and longer customer relationships.

Clarabridge, the leading provider of sentiment and text analytics software for customer experience management companies, enables Global 1000 enterprises to achieve a universal understanding of their customers by collecting, classifying, scoring sentiment and analyzing qualitative data found in voice of the customer feedback channels.

ClickFox, the leader in journey analytics, maps the complex maze of customer successes and failures formed by interactions at every touch point. ClickFox provides the data infrastructure and process to 'stitch' hundreds of millions of customer interactions across channels. Significant customer journeys are surfaced using proprietary algorithms within a commercial-grade software allowing enterprises to manage Journey performance over time.

Confirmit helps businesses operationalize feedback to drive change throughout their organizations using the world's most secure, reliable and scalable solutions for Voice of the Customer, Employee Engagement and Market Research programs. Confirmit'™s solutions enable companies to run feedback and research programs that increase revenue, reduce costs and promote culture change.

Contact Solutions provides customer self-service solutions for large commercial and government enterprises, using patented processes and technologies to continuously improve the customer experience while reducing expenses. Guaranteed. Our proven Continuous Improvement methodology has increased customer satisfaction for every client, increasing CX rating by an average 27.4% while reducing costs.

We make incredible experiences happen—no easy task. Great design is critical, but incredible experiences are much more than just pixels—they require the artful merging of expert strategy, design excellence and cutting-edge technology, delivered by a single, integrated team. That's our formula—that's how we make incredible experiences happen.

Ektron speeds time-to-web, drives business outcomes, and builds customer loyalty through software that powers corporate websites, intranet portals, and social communities. Ektron helps its customers deliver compelling experiences to their audiences through all digital channels by using content to engage consumers, drive business outcomes, and further revenue growth.

Epsilon is the industry's leading marketing services firm. Services include strategic consulting, database and loyalty technology, proprietary data, predictive modeling, and a full range of creative and interactive services including brand and promotional development, web design, email deployment, search engine optimization, and direct mail production. In addition, Epsilon is the world's largest permission-based email marketer.

A trusted market research firm and global leader in Voice of Customer analytics, iPerceptions captures customer perceptions in the moment of truth using advanced intercept technologies and proven research frameworks to deliver action in real-time.

We help great companies build brand nations for their most engaged customers. With Lithium, clients such as Best Buy, AT&T, Research In Motion Limited (RIM), Univision, and PayPal turn their customers' passion into marketing, product development, sales, and customer service assets.

Maxymiser is the global expert in multivariate testing, personalization and optimization solutions. By combining online testing and automated personalization into a single platform, we empower brands such as Alaska Airlines, Chrysler, Sovereign Bank and Teleflora, to increase conversion rates, revenue and consumer loyalty without the need for IT resources.

Medallia, the customer experience management leader is trusted by the world'™s leading brands including Best Western, Four Seasons, Gold's Gym, Sephora, Sony, and Verizon to improve customer experiences. Medallia provides a SaaS-based software platform, which captures feedback across Web, social, mobile, and contact center channels, analyzes it in real-time, and enables companies to take action to drive customer delight.

Mindshare Technologies drives operational improvement. Using Mindshare, companies improve operational excellence, foster consumer satisfaction, build customer loyalty, and minimize customer attrition through direct customer involvement. Mindshare captures feedback from all customer touch-points, in real-time, and immediately transforms it into actionable intelligence for each management level, especially front-line managers.

Monetate empowers marketers to leverage big data to create more personalized and engaging online customer experiences. By providing more relevant web interactions, leading brands are able to anticipate and react to consumer preferences to generate stronger customer relationships and significantly increase profits.

Mulberry Consulting is a specialist Customer Experience consultancy, helping organizations develop the clarity and confidence to execute customer-centred change that delivers business results. We work WITH clients to build customer strategies, journey maps (recognised by analysts as best in class), employee engagement maps and deployment plans for businesses worldwide.

Neolane provides the only conversational marketing technology that empowers organizations to build and sustain one-to-one lifetime dialogues, dramatically increasing revenue and marketing efficiency. Neolane is used by nearly 400 of the world's leading companies including Alcatel Lucent, barnesandnoble.com, Orange, Sears Canada, Sephora Europe, and Sony Music.

PeopleMetrics helps companies create consistently great customer experiences. Our approach is grounded in robust research and analytics, but that is just the beginning. Our strategic consulting services drive change within the organization and enable our clients to reach world class customer experience levels.

Rosetta is the largest interactive agency in the US; AdAge ranks it amongst the top eight digital agencies. Rosetta brings personalized marketing to client work within the Retail & Consumer Products; Healthcare; Financial Services; Communications, Media & Technology; Travel & Leisure; and B2B markets.

Roundarch Isobar is an agency that uses the power of digital to bring together people and brands like never before. We create Websites, digitally-centered marketing campaigns and rich applications for the Web, mobile devices and social media. We are adept at developing marketing campaigns as well as enterprise digital solutions.

Siegel+Gale is a global strategic branding firm committed to building world-class brands through elegantly simple, unexpectedly fresh strategies, stories, and experiences. With Simple is Smart as its operating philosophy, Siegel+Gale delivers powerful services in brand development, simplification, research, and digital strategy.

Sitecore redefines how organizations engage with their customers online, powering experiences that can sense and adapt to a customer's needs to increase revenue and customer lifetime value and satisfaction. Sitecore's powerful development platform, integrated marketing automation tools, and intuitive editing workspace have enabled thousands of organizations to create and manage more than 32,000 dynamic websites.

Siteworx is an award-winning interactive agency with deep roots in Web content management (WCM), agile design, enterprise search, and analytics solutions. Through an unparalleled combination of design and technology expertise, Siteworx creates elegant, addictive, and enduring multi-channel experiences that achieve business results.

TandemSeven specializes in agile user experience design, development and tools for the enterprise. We believe every great customer experience stems from truly understanding your users. Visit us in the Solutions Showcase for a sneak preview demo of our new UX360 platform, €”the ultimate user experience toolset for the enterprise.

Universal Mind is a Digital Solutions Agency specializing in applications that deliver a unified multiscreen customer experience. We break down silos between departments and connect brands, technologies, and data in ways that are meaningful to your customers. We create human experiences based on a strategy for what your company needs: revenue, efficiencies, and loyalty --Solutions for the New Enterprise.

Vision Critical provides Voice-of-Customer and Voice-of-Market solutions that enable continuous engagement with existing and prospective customers. We are a natural extension of BI, CRM, and SMM; our solutions uncover "why" consumers feel and behave as they do, and combine this with the "what, where, when" provided by these other behavioral data sources. The result is a complete 360 customer view.

Vivisimo's Customer Experience Optimization (CXO) Suite connects customer-facing professionals with all of the information they need to deliver an outstanding experience in each interaction with customers, prospects and distribution partners, regardless of where that information is stored in your enterprise, to drive increased customer loyalty and revenue growth.

Webtrends powers digital marketing success. Webtrends is at the forefront of real-time digital marketing relevance and customer experience management through unified customer intelligence. Our industry-leading analytics across mobile, social and web enables marketers to optimize campaigns, maximize customer lifetime value and deliver highly relevant digital brand experiences in real-time.

1to1 Media is dedicated to helping organizations realize the greatest value from their customer base. We provide resources that deliver current and relevant information on the latest thought leadership regarding customer strategy and marketplace trends. Our goal is to serve as the catalyst that will inspire senior executives to drive change within their organizations, making customer-based initiatives the centerpiece of their growth strategy and competitive advantage.

The Object Management Group (OMG) is an international, open membership, not-for-profit computer industry standards consortium. OMG Task Forces develop enterprise integration standards for a wide range of technologies and an even wider range of industries. OMG's modeling standards include the Unified Modeling Language (UML) and Model Driven Architecture (MDA).