Forrester's Customer Intelligence Forum 2012 is your platform to:
- Generate highly qualified sales leads.
- Elevate your credibility through speaking opportunities.
- Build relationships with other industry leaders and potential business partners.
- Strengthen your company's relationship with key Forrester analysts.
Forrester's Customer Intelligence Forum is co-located with the Marketing Leadership Forum. The participating sponsors for each Event are sharing a showcase and will be listed on marketing materials for both Events.
As people spend more time and money across web, mobile and social channels, CMOs, marketers, and publishers are forced to rethink how they engage and compete for customers in the digital world. The Adobe® Digital Marketing Suite offers an integrated and open platform for online business optimization, a high return strategy using customer insight to drive innovation throughout the business and to enhance marketing efficiency. The Suite consists of integrated applications to effectively deliver personalized experiences from websites to mobile applications, optimize online ad spend to drive customer acquisition, and monetize audiences to command the highest ad rates.
Merkle is the nation's largest and fastest growing independent customer relationship marketing agency. For more than 20 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. By combining a complete range of marketing, digital, technical, analytical and creative disciplines, Merkle works with clients to design, execute and evaluate Integrated Customer MarketingTM programs. With more than 1,000 employees, the privately held corporation is headquartered near Baltimore in Columbia, Maryland with additional offices in Boston, Chicago, Denver, Little Rock, Minneapolis, New York, Philadelphia, Seattle, Hagerstown, Md. and Shanghai.Merkle
With 4.6 million users in over 5000 organizations worldwide, Oracle's Complete CRM and Commerce solutions are enabling organizations of all sizes to rapidly grow revenue, increase operational efficiency, and deliver a superior customer experience (CX). Oracle offers the broadest and deepest portfolio of solutions that address all critical customer touchpoints, including sales, marketing, ecommerce, service, contact center, and web, support industry specific requirements, and scale to meet the toughest challenges of today's largest global organizations. Oracle engineers hardware and software to work together in the cloud and in your data center.Oracle
Acxiom is a recognized leader in marketing services and technology that enable marketers to successfully manage audiences, personalize consumer experiences and create profitable customer relationships. Our superior industry-focused, consultative approach combines consumer data and analytics, databases, data integration and consulting solutions for personalized multichannel marketing strategies. Acxiom, serves clients around the world from locations in the United States, Europe, Asia-Pacific and South America.Acxiom
Autonomy, an HP Company, is a leader in software that processes human information, or unstructured data, including social media, email, video, audio, text and web pages, etc. Autonomy's product portfolio helps power companies through enterprise search analytics, business process management and OEM operations. Autonomy also offers information governance solutions, as well as marketing solutions that help companies grow revenue, such as web content management, online marketing optimization and rich media management.Autonomy, an HP Company
At Harte-Hanks, we know effective marketing takes insight into customers and markets, people with passion to pull out all the stops, and a focus on business-changing results. We help your business grow by harnessing the power of data to create innovative multichannel marketing programs with intelligence at their core. With more than 40 offices worldwide, Harte-Hanks is never far from reaching your customers with the solutions that help you engage them.Harte-Hanks
IBM Enterprise Marketing ManagementIBM
The IBM Enterprise Marketing Management (EMM) Suite is an end-to-end, integrated set of capabilities designed exclusively for the needs of marketing organizations. Integrating and streamlining all aspects of online and offline marketing, IBM's EMM Suite empowers organizations and individuals to turn their passion for marketing into valuable customer relationships and more profitable, timely, and measurable business outcomes.
Infogroup helps companies increase sales and customer loyalty through our high-value data, market intelligence and innovative digital solutions. We uncover and unlock revenue growth by enabling our clients - from local businesses to Fortune 100 companies - to connect and engage with their most valuable audiences millions of times each day. Infogroup data powers the top 5 Internet search engines and provides point-of-interest data for the leading in-car navigation systems.Infogroup
Your customers are everywhere. Lithium helps you find them on the web, understand their influence, and build lasting relationships. Working with market leaders such as Best Buy, AT&T, Research In Motion Limited (RIM), Univision, and PayPal, Lithium is the leading provider of social customer solutions that deliver real results.Lithium
Neolane provides the only conversational marketing technology that empowers organizations to build and sustain one-to-one lifetime dialogues, dramatically increasing revenue and marketing efficiency. Neolane is used by nearly 400 of the world’s leading companies including Alcatel Lucent, barnesandnoble.com, Orange, Sears Canada, Sephora Europe and Sony Music.Neolane
Pitney Bowes Software is a wholly owned subsidiary of Pitney Bowes Inc. and is the software division that provides the technology and services that enable organizations to have lifetime relationships with their customers. This is achieved through a suite of innovative and compelling capabilities that integrate data management, location intelligence, sophisticated predictive analytics, rules-based decision-making, and cross-channel customer interaction management to deliver enhanced customer profitability and operational efficiency.Pitney Bowes Software
Adometry provides ad verification, cross-channel attribution intelligence, and auditing and scoring metrics, to optimize results for leading online advertisers, publishers, and ad networks. Through SaaS-based advanced analytics, Adometry processes and analyzes tens-of-billions of impressions and advertising transactions per month to identify the true consumer purchase-decision journey and maximize marketing ROI.Adometry
Allant is the industry leading marketing services and audience management platform for performance-driven clients focused on addressable communications. We harness the power of vast customer intelligence to better understand and reach prospects and customers across all channels through effective, measurable communications.Allant Group
Aprimo, a Teradata Company, is a leading global provider of marketing software and services, allowing marketers to integrate their organizations, control spend, eliminate silos, and execute multi-channel campaigns to drive measurable ROI. Aprimo customers include over one third of Fortune 100 companies.Aprimo
BlueHornet Networks, Inc. specializes in helping marketers create highly targeted email programs that evolve through the customer lifecycle. BlueHornet's email solutions are designed to be used in conjunction with emerging marketing technologies such as social media, mobile, video, and product recommendations.BlueHornet Networks, Inc.
ClickSquared is a leading provider of cross-channel marketing software and services. With innovative offerings ranging from self-service campaign management to fully managed customer engagement and loyalty programs, ClickSquared's innovative cloud marketing platform orchestrates and delivers analytics-driven, relevant, and personalized customer communications across email, direct mail, social, survey, mobile, and web channels.ClickSquared
Founded in 2001, Converseon is an award winning full service social consultancy that provides the listening/engagement technologies, organizational consulting, and engagement/activation services designed to help brands flourish in a social media world.Converseon
Covario is one of the nation's largest independent providers of search marketing services and SaaS-based SEO software systems. Covario's growing customer base includes some of the world's best known brands in consumer electronics, retail, ecommerce, financial services, media, entertainment, publishing, and consumer packaged goods.Covario
A GSI Global Marketing Services company and ESP to many of the world's largest, most respected brands, e-Dialog supports an unprecedented mix of digital marketing solutions for multichannel customer engagement spanning advertising analytics, attribution, affiliate marketing and retargeting. Our Connected Marketing Suite enables marketers to holistically plan, implement, measure and optimize digital marketing performance and ROI.e-Dialog
Emailvision powers smart email, mobile and social marketing with built-in customer intelligence. The Emailvision mission is to provide excellence in software and services for online relationship marketing. With offices and client service teams in 19 countries, Emailvision delivers 350,000 campaigns every month on behalf of 3,200 clients worldwide.Emailvision
Epsilon is the industry's leading marketing services firm, with a broad array of data-driven, multichannel marketing solutions that leverage consumer insight to help brands deepen their relationships with customers. Services include strategic consulting, acquisition and customer database technologies, loyalty management, proprietary data, predictive modeling, and a full range of direct and digital agency services, including creative, interactive web design, email deployment, search engine optimization, and direct mail production. In addition, Epsilon is the world's largest permission-based email marketer. Epsilon is an Alliance Data company.Epsilon
ExactTarget is a global provider of on-demand interactive marketing solutions, including email, mobile, social media and sites. Through its Interactive Marketing Hub, marketers can plan, power, monitor, analyze and take action on campaigns in real time. ExactTarget seamlessly integrates with Salesforce, Microsoft Dynamics CRM, Omniture and Webtrends among others.ExactTarget
GX Software is a global provider of WCM and Online Marketing software. Our innovative solutions empower organizations to engage with audiences across all customer touch points, building valuable relationships. With our WCM-solution and online-engagement software, organizations can deliver superior online customer experience and engagement across web, social, mobile, and other channels.GX Software
iCrossing, a global digital marketing agency, combines talent and technology to help brands find and connect with customers. iCrossing's clients include such brands as The LEGO Group and Toyota, and 40 Fortune 500 companies, including The Coca-Cola Company. It's a unit of Hearst Corporation with 750 employees in 18 offices globally.iCrossing
iProspect is a leading global digital performance agency. The company helps many of the world's most successful brands maximize their online marketing ROI through pay-per-click management, search engine optimization, performance display, comparison shopping management, local search, mobile, social media management, research, and other related services.iProspect
KBM Group is the global leader in knowledge-based marketing solutions. Expert in digital and traditional direct marketing, we help companies engage more effectively with their customers and prospects. Our integrated solutions include strategic consulting, digital services, database, analytics, marketing management, creative, agency services, response services, data and marketing outsourcing.KBM Group
Knotice unites your data within a single on-demand platform, maximizing the ROI of direct digital marketing with increased message relevance, agile analytics, and powerful execution across channels. Manage email, mobile, site personalization, and/or direct display campaigns from a single log-in. Knotice also offers agency-style support, including strategy, design, execution, and analysis.Knotice
MarcomCentral®, from PTI Marketing Technologies, is the premiere SaaS marketing on demand solution that empowers enterprise marketers to intelligently house and distribute marketing assets to the field. Authorized individuals can customize marketing materials within the brand guidelines specified for download, email, and ordering through designated corporate vendors.MarcomCentral
MicroStrategy is one of the world's most innovative software companies. It builds platforms that help companies, organizations and individuals make more informed and timely decisions. The company offers a suite of free apps — including Wisdom and Alert — that helps brands, sports teams, celebrities, politicians and others better engage their Facebook fanbase through one-to-one targeted marketing.MicroStrategy
Monetate drives billions of dollars of revenue every year for some of the best-known brands in the world, including Best Buy, QVC, Urban Outfitters, Aeropostale, The Sports Authority, and PETCO. The company's comprehensive product suite and conversion expertise enable marketers to deliver a more relevant customer experience with unprecedented agility.Monetate
Mu Sigma, a leading provider of decision sciences and analytics services, helps companies across multiple verticals institutionalize data-driven decision making by integrating the disciplines of business, math, and technology in a sustainable global delivery model. With over 50 Fortune 500 clients and over 1300 analytics professionals, Mu Sigma solves high impact business problems in the areas of Marketing, Supply Chain and Risk Analytics.Mu Sigma
OpinionLab is the global leader in Voice of Customer (VoC) feedback innovation, with real-time listening solutions for every brand touch point. The pioneering VoC platform behind the familiar [+] symbol helps hundreds of the world’s leading brands acquire, engage, and retain customers through cutting-edge feedback collection and management.OpinionLab
Quaero focuses on Customer Engagement Marketing, increasing customer value through insight-driven, one-to-one engagements. We optimize every prospect or customer interaction through a combination of analytics, derived insight, advanced technologies, and cross-channel strategies, applied by a team of experts in a rigorous, holistic way.Quaero
Responsys is the leading provider of email and cross-channel marketing solutions that enable companies to engage in relationship marketing across the interactive channels customers are embracing today—email, mobile, social, display and the web.Responsys
Rosetta is a consulting-centered interactive agency engineered to transform marketing for the connected world. We drive material business impact by translating deep consumer insights into personally relevant brand experiences across touch points and over time. Rosetta was recently named the #1 Agency to Watch in Ad Age’s Agency A-List.Rosetta
SAS helps marketers achieve data-driven, customer-focused excellence. Providing a full suite of customer intelligence solutions fueled by the world's best analytics, SAS gives organizations the power to find the most profitable growth opportunities, take the best marketing actions and maximize cross-business impact.SAS Institute
SDL’s Web Content Management Solution, the recognized leader in Web Engagement Management, enables global enterprises to maximize brand loyalty; customer satisfaction and lifetime customer value through optimized, personalized and pervasive online engagements with target audiences - everywhere, anytime, via any channel, language, locality, format, method or electronic device.SDL
Sitecore redefines how organizations engage with their customers online, powering experiences that can sense and adapt to a customer’s needs to increase revenue and customer lifetime value and satisfaction. Sitecore’s powerful development platform, integrated marketing automation tools and intuitive editing workspace have enabled thousands of organizations to create and manage more than 32,000 dynamic websites.Sitecore
Siteworx is an award-winning interactive agency with deep roots in Web content management (WCM), agile design, enterprise search and analytics solutions. Through an unparalleled combination of design and technology expertise, Siteworx creates elegant, addictive and enduring multi-channel experiences that achieve business results.Siteworx
Tealeaf solutions allow you to experience your web and mobile business as your customers do. We let you see—and act on—every interaction across your digital channels. You get context to improve your customer’s experience, so you can increase revenue and drive customer satisfaction. See your customers, experience the results.Tealeaf
ThinkVine's marketing optimization software enables B2C marketers to maximize their ROI across their marketing investments. Our ThinkAhead Technology simulates how consumers respond to different marketing plans to provide better forward-looking guidance than traditional marketing mix, and support for an agile, objective ongoing planning process.ThinkVine
Universal Mind is a digital solutions agency—a new breed that fuses the capabilities of an interactive agency with the technical expertise of a systems integrator. We specialize in designing and developing custom software solutions for Fortune 500 companies and forward-thinking brands to create an exceptional customer experience.Universal Mind
Visual IQ produces the world's most powerful cross-channel marketing intelligence software. The state of the art science behind our hosted IQ Intelligence Suite of products combines a user-friendly visual interface with advanced attribution management and predictive modeling functionality that clearly shows clients where opportunities exist for marketing optimization.Visual IQ
VML, recognized by Advertising Age as one of the top digital marketing agencies in the U.S., delivers creative solutions at the intersection of marketing and technology. With over 900 employees around the globe, VML is headquartered in Kansas City with principal offices in New York, Seattle, London, Milan and Geneva.VML
Webtrends powers digital marketing success. Webtrends is at the forefront of real-time digital marketing relevance and customer experience management through unified customer intelligence. Our industry-leading analytics across mobile, social and web enables marketers to optimize campaigns, maximize customer lifetime value and deliver highly relevant digital brand experiences in real-time.Webtrends
1to1 Media is dedicated to helping organizations realize the greatest value from their customer base. We provide resources that deliver current and relevant information on the latest thought leadership regarding customer strategy and marketplace trends. Our goal is to serve as the catalyst that will inspire senior executives to drive change within their organizations, making customer-based initiatives the centerpiece of their growth strategy and competitive advantage.1to1 Media