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Mastering Digital Engagement
The Web is splintering, and customers' lives are now by default social and mobile. With digitization comes the disintegration of existing business models. The one true defensible advantage is to become customer-obsessed – understanding, delighting, connecting with, and serving customers. Interactive marketers must engage customers across their fast-growing range of digital access points, integrate interactive marketing programs, and deliver engagement at scale.
As the professionals responsible for all digital marketing efforts, interactive marketers must tie customer knowledge into relevant marketing messages, deliver a single, personal brand experience to each customer, drive marketing decisions in real time, and manage an increasingly complex technology ecosystem. Only via these efforts will you master engagement across digital touchpoints. Forrester's Interactive Marketing Summit 2012 will empower you with the knowledge and skills to address these challenges and drive competitive advantage. We will help you:
Forrester's Interactive Marketing Summit attendees receive complimentary access to Forrester's eBusiness & Channel Strategy Summit. These Events are being held simultaneously to allow you to network with more business leaders, bring additional team members, and access valuable content relevant to your challenges and responsibilities.
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LinkedIn: Network with other attendees.
Blogs: Follow analysts covering your role.
Communities: Extend conversations through your role community.
Facebook: Stay connected through Forrester Events pages.